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Disable or Default CSV Encoding Type at Output on Gallery

2019.4+ Server now prompts users to select an Encoding Type when downloading a csv on the gallery. Unfortunately there is no way to disable the prompt of which encoding option to utilize or an ability to select a system default. Please provide these server options as this is causing confusion across departments. 

 

.csv output.csv output

.yxdb output, csv format.yxdb output, csv format

(many users like the preview provided by yxdb but want excel download)

 

During development in Designer, when the workflow is configured to output to csv it already has the encoding configured, please provide the option to at least default this at output on the gallery:

.csv config.csv config

 

The only alternative at this time is to republish all workbooks configured to output .csv or .yxdb to be .xlsx. This is not ideal.

 

Note: Scheduled jobs are not affected - I tested a scheduled run and csv files were successfully written out to a file share on the server. Content format appears to not be impacted. 

 

Thanks!

16 Comments
mbarone
15 - Aurora
15 - Aurora

This is a most undesirable UX in my opinion.  Most Gallery users in my org are "less-than-very-technical" and are very confused by this.  Hoping it gets modified in quick order.

nishant_saxena
7 - Meteor

@TanyaS  Please restore back the Default selection. Extra  interaction is creating unnecessary confusion for our end users who earlier just need to click on download button when default file type was defined in output. Looking forward to have this functionality added. 

CharlesW
5 - Atom

Agreed, we should be able to set a default within the workflow.

The file type drop down already knows there is only one option.  

It should at least default to the output already within the workflow output. 

 

This gives the flexibility intended for the global market while keeping the UX less confusing to the current business consumers of the Gallery.

 

I can't imagine how many questions I'll get why they couldn't get their file they've always been able to just download. 

Now they're getting failures and often don't know how to get back to the workflow results.

 

Hopefully this is addressed soon.

 

 

patrick_digan
16 - Nebula
16 - Nebula

It's very confusing for our end users. It would be great if we had a default but allowed the user to change it at the time of download. That way my users can just ignore it.

nishant_saxena
7 - Meteor

Any ETA on this? This is too much of technical for business users to choose encoding type. Please remove this and make it simple.

dsujkows
5 - Atom

Agreed with all of the Above.  It would be great to have a system wide default.  That default value should show up on the interface allowing the users to change.   

 

With the way it is now,  we get questions from common non-technical users on what this setting needs to be.

 

On anther note,  Excel is limited as an output option if your data goes above 1 million records.