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alteryx server Ideas

Share your Server product ideas - we're listening!

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We will be upgrading the Gallery to our 2019.4 release this Saturday, December 7th beginning at 9:00am MT. We expect the outage to take last approx. 2.5 hours.

Server Admin: Restart

Use Cases:


  1. As a server admin, planned PM outages should be scheduled.  These outages should prevent jobs from beginning execution (window of time) prior to the outage.  Jobs running at the time of the cut-off should be system-cancelled.  
  2. As a server admin, unplanned outages should cause running jobs to stop.  At the conclusion of an outage, jobs that are system cancelled should be restarted.

Currently, we use Task Manager to control Alteryx Service (or command line).  An administrative function within Alteryx should support graceful stopping and starting of the service as user jobs are interrupted (or can be) by our activities.  While I currently post messages to users alerting them to admin activities, I am asked why Tableau can restart jobs (admin) and we can't.  Other admins have asked what is "hanging" alteryx service up for a STOP command.  I have explained that all jobs must be stopped in order for a quick restart of the service.  


We're using a single server today (this client) and plan to add workers to the configuration.   It would be helpful to know where work is running and be able to use admin functions across the servers.





Big thumbs up on this one.

Alteryx Alumni (Retired)
Status changed to: Under Review

@MarqueeCrew thank you for posting this use case and feedback.  We are actively looking at building out a better administrative experience for Alteryx Server and platform as a whole.  I am marking this as under review and we will definitely keep this in mind as we're building out the enhancements.  Thank you again!  


Having the exact same issue ending Alteryx Server Service for running Mongodump command.   Server just hangs in Stopping status.  Using the the following in a .bat file that performs the Mongodump backup:


sc stop AlteryxService


Sure need some resolution to this......


Mike Shaw


@Mike Shaw

Is this "stopping" status occurring when there are jobs running or in the queue or when there are no jobs running and the queue empty?

We have seen it where a running workflow contributes to the delay in service status changes.  Once the workflow is completed the service status changes.



Status changed to: Under Review

Updating this idea's status back to Under Review, to be in line with past product updates.