I hope you are having an altering day!
Alteryx has a very community of very committed individuals contributing from sharing ideas, suggestions, presenting use-cases, to solving weekly challenges. It'd be really great for all the community members to be able to share their community interaction on social media.
For example: If I earn a new badge, a small window could pop-up saying, "Share your achievement!" with all possible icons of social media in that window. On clicking a particular icon, say twitter or Linkedin, it will redirect to that website with a tweet or post complied with a template message to be posted.
It can be done for: Sharing a post about badges earned, solutions accepted, online tutorials completed etc.
It would be a great marketing strategy for Alteryx as it would outsource broadcasting about Alteryx amongst people, and others might be interested and take notice of it.
Looking forward to hearing from you.
It seems that there are 4 ways that the community can help to increase traffic to the BETA program, which is a key priority for the dev team:
a) Add a beta section to the community; at the top level of navigation - preferably with some kind of a highlight so that people's eyes are drawn to it when there is new content
b) Reward people for participating in the BETA; adding suggestions; and logging defects in the BETA - with badges and highlights in the community news
c) Advertise the beta. We can tell people about it with splashes on the front page; notes in the community news etc
d) Outreach to members of the community who are posting issues etc.
This would be a way to make use of the power of the community to make each BETA better.
First of all, I want to say that I am very much enjoying the Academy Interactive Lessons. I would like to request that, upon completion of a lesson, the icons for the tools used in the lesson be added to the tile for quick visual reference. It seems simple in the example below, but would be helpful in the later lessons that use 2+ tools to execute actions.
To really power the cleanup - what would be tremendously helpful is data on unsolved problems.
I think that this could take 2 forms:
a) a table format (like @JoeM does for the weekly exercises) - this would be fairly trivial to auto-generate this from the underlying data rather than hand-crafting - and can include links directly to the unsolved item
b) a grouped data structure, where we could see a few things:
- Unsolved items by requestor (that allows us to group and target the biggest populations first)
- some indicator of whether this requestor is still active in logging into the community (no point in chasing someone that hasn't logged in since 2013)
- Links directly to the thread item
- Last post date on the thread (no point in chasing someone to mark this as solved if it just happened 2 days ago)
That would enable us to go through the full population and more effectively work on getting the remaining items marked as solved or closed - and it would also allow us to track our progress as a metric of success day-by-day!
🙂 I feel a data-driven-cleanup-project coming on - with as-of snapshots; trend graphs etc. Very exciting stuff!
Post authors can mark zero, one or many solutions as answers to a post. I'd like to see more solution alternatives posted in Community. There are always many ways to solve a given challenge. While giving stars is an option available to all, perhaps once a certain "level" is achieved you can also mark replies as accepted solutions.
Thanks for your consideration,
Alteryx For Good Activity in India is AdHoc (based on when the charity organization was on-boarded and based on the nature of the Alteryx use cases they have) hence, we will rarely be able to follow or get the existing Alteryx For Good week badges.
The suggestion is to create new badges that can be allocated to individuals who participate in such events/activities.
This will help to keep up the momentum of the volunteers!
(I understand tracking can be a challenge, but we can use eventbrite portal to track the attendance.)
In the community we have the concept of user ranks ( @JulieH published the launch notes her: https://community.alteryx.com/t5/Welcome-to-the-Alteryx-Community/User-Ranks-FAQs/td-p/10 ), and we also have the idea of community roles (e.g. Alteryx Partner; Chief Technology Officer; etc)
Could we separate these out into two different fields? reason for asking is that folk like @MarqueeCrew and @jdunkerley79 have worked hard for their Magnetar rank, but because Mark is also a partner this is now hidden (because it's overridden with his partner status). It would be good to see the entire community ranked with the user ranking system, irrespective of role - and then the role provides different privileges and permissions and may be a tuple (e.g. Mark could be an "Alteryx Partner" as well as "Alteryx Ace" as well as "Alteryx Community Super" - James could be "ACE"; "Lead formula innovator" and "Alteryx Community Super")
Other online communities I particiate in (mainly for home automation or iOS programming) use a signature tag or header with your current hardware and/or software specs. It makes getting questions asked and answered much easier when you know what the limitations are or that someone is working with an unusual setup.
For the Alteryx community that would probably be at least putting the user's current version number in their posting signature.
We would have to make sure that the post is preserved with the version number that was in use at the time of posting.
This would probably help users who are on an older version know that they may not be able to use an answer that they find until they upgrade. And likewise it would help a user know when they are looking at outdated information.
Hardware specs would be nice to know too; although for most of what Alteryx does it is irrelevant (in my experience).
I like getting email notifications from the Alteryx Community because I often post solutions in Designer Discussions, and knowing when someone has responded without having to keep the Community open all the time helps me to better answer questions.
However, the Weekly challenges are a flurry of activity, and they continue to be active basically forever. I can unsubscribe individually from each Challenge I complete, but that adds an additional step for every single challenge.
I'd really appreciate being able to specifically turn off notifications, or notifications on replies to a thread, in specific forums, like the Weekly Challenges forum. This would let me better customize my experience.
Congratulations! You've ______________ 5 times this week. Some new gamification ideas to reward continuous involvement in the community.
Currently the only way that a thread can be closed on the discussion boards is if it's solved, however there are several cases where it cannot be solved because it's identified a defect, or something that would be an idea for the product.
In these cases, can we have an option to close this thread (so that folk can see it's done) even if it's not solved with a different closure indicator?
I can think of a few:
- Transfer to idea
- Transfer to defect/bug
you mentioned in your post here (https://community.alteryx.com/t5/Alteryx-Community-News/Alteryx-Community-Top-Contributors-March-201...) just how important it is to mark things as "solution" once they are solved so that people know a good solution to the problem (similar to StackOverflow)
However, I've been trawling through the discussion boards, and there's loads of old stuff out there that has not been marked.
I think that there's two relatively simple things we can do on this:
- Give people quickfilters (like you do on the ideas discussion board to see what's on the roadmap etc) to target problems that are unsolved. This will allow the solution hounds in the community (see the top 10 list below) the ability to quickly target any spare time to focus on providing solutions. Note - I'm pretty certain that there is a huge community of people providing solutions, but they are not getting the credit 'cause folks are not marking their original request as "solved"
- Additionally - we need the ability to clean up - I was trawling through the older ones, and there's items out there from 2012 where I'm pretty sure that the requestor is no-longer checking for updates on this thread. We can do 2 things here:
- the community can request that people mark these as solved if they are solved (the solution hounds can chase this)
- we also need the ability to mark a solution if the original poster does not - almost like a community vote like Stack Overflow does - again, this will allow the solution hounds and to assist with cleaning up the backlog, and will also make the data in this community more valuable.
- Finally - some things cannot be solved - we need to mark these as "closed but not solved" in some way. For example - I could easily post something saying "please let me know how to get Alteryx to automatically change variables through the workflow when I change them". This is on the idea board (and on the roadmap I believe), but not currently solved. Can we have a way of either marking these as "Closed" or "Closed as new product idea - moved to idea board" and then create an idea-board insert for this?
I think that this would really help in cleaning up the backlog of items on the discussion forum which are years old and still looking like pending discussions!
Top 10 solution hounds (people with accepted solutions) across the 4 discussion areas as of 09 Apr 2017
( @MarqueeCrew @alex @patrick_digan @Bob_Blackey @pcatterson @Garrett @Kanderson @jlefeaux @JohnJPS @ThizViz @Claje @Abiswal @munirsalim @mbarone @msbs48 @AmandaMS @patrick_mcauliffe @ShannonH @rpaugh @bsharbo @tlisti @jdunkerley79 @Evie @DavidVk @dev_raut @brendafos @toddhowl @oliver_huber just to take the top 10 from the various boards)
Reading through the product ideas raised by the community - it strikes me that there are significant clusters. Two jump out - improvements to date/time handling & parsing, and caching.
This is not a suggestion about either of these topics, but a question about how we look at and structure these ideas. Let's take the date-time ones (full list is below) as a worked example:
- there are 23 distinct ideas (or 22 if you exclude the one about generating random dates) which relate to the treatment (mainly parsing; formatting or constructing) of dates & times
- None of these individually has enough votes to get them onto the "hot ideas" list - however when you look in aggregate across them, the theme of "standardizing and enriching date-time processing" is probably one of the hottest topics at the moment.
Tagging: If we are able to spot these patterns - and then create a tag that is related to this (in this case "DateTime handling") - the product team would probably be able to do some pretty interesting analytics.
Grouping: In order to allow people to spot these BEFORE they log the next idea which is trying to achieve the same thing - is it worth the community creating a grouped-up idea which then becomes persistent if there is a clear trend; and we can link out to these ideas? For example an idea saying "standardize & Enrich treatment of date time", which then becomes a sticky item at the top of the forum so that folks don't have to search for pages to see if their idea is a duplicate.
NOTE: this second one (grouping) will also save time for the product team because they won't have to spend as much time flagging duplicates...
Hope this makes sense - as always, happy to help in thinking about potential solutions.
Note: the 23 ideas related to date-time treatment are captured below (as a worked example), and the authors of these ideas have been tagged out of courtesy
This is similar to some other requests I've posted in the past relating to badges.
When I look at my profile ( https://community.alteryx.com/t5/user/viewprofilepage/user-id/4671) I see a series of badges sorted by earned date - so the most recently earned badges are at the top. This is a helpful listing, but as new badges are earned, some really cool ones float off the page. For example, my Core Certification badge moved off recently, and the Advanced Certified is on its way off the page!
I'm wondering if a second row could be added of "favorites", with an option for users to "favorite" some badges that they really like. These may be things like the certifications which speak to a user's qualifications/experience, or something like the "Stars Champion" badge, which only one user has. I think allowing a curated list like this could add a lot of value to user profiles, and add a sense of customization/personalization, increasing engagement.
What do you think about an area in the community for people to look for talent or offer their talent. If we had that, I can tell you right now it would be my first stop before any job search or recruiting sites.
Hi @JulieH (et al),
What's the social conversation going on right now about #alteryx (or other followed hashtags)? We can see who's logged into the community, but what about a feed of the greater social universe? Could we integrate a twitter feed into the community?
Along with that, maybe users would want to have instant messaging to the public (contained within the community) as a lighter form of posts.
Just a few related ideas.
On of the challenges with the discussion board is that every-so-often you come across one like this:
or like this
Where this may be beyond the technical ability of the community team, and really needs someone from within the Alteryx Dev team who knows the internals of the tool to provide a technical response.
However - unlike the "meet the community" post - there's no similar idea for the technical folk so we don't know where to send these.
I don't think that relying on you and your team to spot these kind of items is a workable / scalable answer either - there's just too many posts on the fora for you to read every one and make this kind of determination.
I can think of three ways to address this:
a) create a similar post for "meet the tech team" to identify 4 or 5 technical people who are willing to jump onto these more technical items (like MattD; Chad; Sophia / Sofia), and then when we come across these one of us can just tag the relevant technical person onto the thread.
b) we add this to the new functionality that you're thinking about under "report content" - we add another option called "escalate to technical folk"
c) we create a generic @ sign for something like @TechnicalTeamNeeded where when we spot one of these, we can then just reply and tag the technical team, which would put this into the right people's queues.
The vast majority of questions and issues can be solved by the community, so I'm keen that whatever solution we come up with doesn't deluge your technical folk - but at the same time it's important that we create a channel for the small subset that need extra assistance, to be able to get these into the right hands without your tech teams having to trawl through hundreds of community posts daily.
I've seen a few posts in the past couple days, mostly from new Community users, who are finding old posts from 2015 and 2016 and replying to them with "tweaked" versions of the problems solved in these posts. This is tough for a few reasons:
1) The people on that thread may not frequent the community today, so the question might not get visibility
2) The new poster can't mark any suggestions as a solution
3) This causes notifications to active users from old threads, which may not be appropriate if their issue was already solved.
I think if there was a date after which threads were locked that would help. To enable ease of use for new users, I think adding a new button "Create Related Thread" to these posts would help new users to post their question quickly.
Clicking this button might inherit the Tags that the old question had, and write the header for the user, and maybe include a link to the old thread for context?
I think this would help a lot with the experience of new users on the Community, and would also give more visibility to these kinds of "modified" requests.
right now if someone wants to change their e-mail subscription to a particular board, they need to scroll through the subscriptions on every item ever posted to get there:
Could we add a quick filter to this subscriptions page to allow someone quickly to get to board or knowledge base subscriptions (i.e. filter out the topics and ideas and articles that have been auto-subscribed by replying).
In navigating the site, I've slowly become aware of the sidebar boxes and their content.
It was only today that I realized that those boxes contain content that is only relevant in the context of the current area (e.g. discussions, ides, blogs, etc.). For example, in the image below the New Solutions and Top Starred Posts only reflect the content in the Closed Beta Feedback.
Suggestion: I think it would be helpful to signify to the user either by color or by text that the sidebox content is area specific. This would also serve to orient the user as to their current top level content area (discussion, ideas, blogs, etc).
As is, the only way I know 'where I am' is to look at the top in the COMMUNITY > AREA 51 - TEST & FEEDBACK > CLOSED BETA FEEDBACK text line.