Alteryx Community Ideas
What can we do to make your Alteryx Community experience better? Let us know!Hello Community !
The idea for this post is to release functionality within the Alteryx community to reinforce the importance of marking posts as resolved once an answer has been provided. Some of the most active community members provide responses to posts numerous times a day, with no succinct ability to identify which responses were accepted as solutions, which in turn leads to many posts with received responses (many with correct responses) but those may not be marked as solutions.
I'd propose creating functionality within the "my recent activity" to filter by solutions where a user has provided a response, but the overall thread has no responses marked as resolved. This would allow community members who are assisting others, to ensure their questions have been answered by giving the ability to easily follow up if needed. By doing this, the idea would be to nudge the community to mark additional responses as resolved to improve the future finding solutions in the future.
As a second recommendation perhaps push notification reminders could also be sent to members of the community posing the questions. If a post has received responses but none have been marked as a solution, perhaps a push notification could be sent to the user prompting them to review the responses. From there, an answer could be marked as accepted, or the submitter of the question could flag that they have not yet received an answer that matches their question. Here I am thinking of functionality similar to facebook marketplace where a seller receives a message like the below after a period of time:
