Alteryx Connect Knowledge Base

Definitive answers from Connect experts.

'Tis the season to be spooky! Read our new blog, How Spooky is Your City? Mapping and Predicting Scary Stuff. In it, @SusanCS provides a fun glimpse into using data to figure out the creepy quotient of where you live! And don't forget to check out our Digital Costume Thread to get yourself in the mood for a candy binge!

Defining a Lucene query is required for adding items to a new Connect Virtual Folder. Reference the Lucene documents for the items you want to add to find the correct parameters.
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Since the introduction of Custom Fields in Connect allowing to define your own fields (for example to assign Terms and fill in respective values), we have received many questions on whether you can automatically load these fields. As of now – in Connect 20.3 - the answer is YES; you can do it for database assets! In this article we will show you how.
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In this article, you will learn how to update data assets in bulk using the import and export feature in Connect. In our examples we'll be updating data asset owners and changing the group membership of users by exporting, updating, and later importing an XLS file.
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Unspecified Error when Resetting a User's Password   When clicking Reset Password, a warning regarding an unspecified error pops up.       Environment   Product - Alteryx Connect   Cause   When resetting a password, Connect needs to send an e-mail to the user.  This error indicates the administrator has not configured the SMTP server correctly.   Solution   In the Admin portal, go to the SMTP Settings tab under Connect Configuration, fill in all required fields, test the connection, and Save.      
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Newly Created Users Encountered Error on Login in Connect   Users are not able to log in and encounter the following error:   The Alteryx Connect License is invalid. Contact Alteryx Support for assistance.   Environment   Product - Connect version: 2019.1   Diagnosis   Checking the log in the Administration Console indicates a wrong license has been used.  Please note: The Connect Administrator account will always be able to log in to Connect.  You can also find the logs written locally on the server at %ConnectInstallPath%\logs\Catalina.out           04:31:51.971 [http-nio-8080-exec-2] ERROR cz.semanta.xf3.license.License - This system has 4 physical cores, but the license only allows 2 04:31:51.971 [http-nio-8080-exec-2] ERROR c.s.x.s.Xf3AuthenticationProvider - Failed to login user org.springframework.security.authentication.BadCredentialsException: The Alteryx Connect license is invalid. Contact Alteryx Support for assistance.           Cause   The error is due to using an invalid license on the Connect server.   Solution   This issue is resolved after obtaining and installing the correct license for the server.
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