Alteryx Connect Knowledge Base

Definitive answers from Connect experts.

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Defining a Lucene query is required for adding items to a new Connect Virtual Folder. Reference the Lucene documents for the items you want to add to find the correct parameters.
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Everything you need to know to manage users and permissions in Alteryx Connect!
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Since the introduction of Custom Fields in Connect allowing to define your own fields (for example to assign Terms and fill in respective values), we have received many questions on whether you can automatically load these fields. As of now – in Connect 20.3 - the answer is YES; you can do it for database assets! In this article we will show you how.
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We're constantly working to improve your Connect experience. Here's a summary of new features, improvements, and bug fixes in the version 20.3.
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Find out what new features, improvements, and bug fixes we released with this version of Connect! The 2020.2 release brings several new features such as new Admin Menu or Active Directory integration.
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The purpose of this document is to describe the manual steps to deploy Alteryx Connect on the PostgreSQL database. This document is valid for Alteryx Connect 2020.2 or newer.
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The newest release of Connect is here! With Connect 2020.1, find out what new features and improvements we released! Here is a summary of what has changed.
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The purpose of this article is to describe the steps how to deploy Connect on the MS SQL database.
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Error on Alteryx Connect - Kerberos authentication is not supported on the Gallery Server
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In this article, you will learn how to update data assets in bulk using the import and export feature in Connect. In our examples we'll be updating data asset owners and changing the group membership of users by exporting, updating, and later importing an XLS file.
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Backing up Connect can easily be done from the Administrator Console via the Connect web page. Please see the following Help article for details steps: Back Up and Restore Connect. However, for various reasons it may be advantageous to do the backup via the command line or a script. This article walks you through how to do this.
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Platform Product: Connect Issues – Working with Alteryx Customer Support Engineers (CSEs)   To EXPEDITE the resolution of your case, please include the below information.   Connect - Requested Information *** Suggestion: copy/paste the questions below and email the supporting documentation to support@alteryx.com   1. Detailed Description of the Issue 2. Screenshot of Alteryx Version 3. What version of Connect do you have? 4. Connect Logs/Configuration Files   Connect– Requested Information (Detailed Instructions):   1.  Detailed Description of the Issue – What issues are you having?  Has it worked in the past?  When did the issue start?  Are all users affected or just some?  What are the steps to reproduce your issue? Have you searched the Alteryx Community?     2.  Screenshot of Alteryx Version (if you are experiencing issues using one of the Metadata Loaders) – Our CSEs need to know the precise version of Alteryx Designer so we can replicate any issues.  In Alteryx Designer, click Help > About and provide a screenshot.  The screenshot will include whether it is Server or Designer.  In addition, whether it is “Running Elevated” Admin vs. Non-Admin.       3.  Screenshot of Connect Version – this can be found in the Administration Console under System Info.       4.  Connect Logs/Configuration files - Logs are the best way for us to get to the root of the problem as we look at errors and warnings. For the Connect logs, please include the logs that reflect the time of the error/crash (the logs immediately before and after the error/crash). If the issue is ongoing, please include the most recent logs.   Log/File name Default location Catalina.out Connect install folder > logs folder: (i.e. C:\Program Files\AlteryxConnect\logs) localhost_access_log.*.log Connect install folder > logs folder: (i.e. C:\Program Files\AlteryxConnect\logs) service_status.log Connect install folder > logs folder: (i.e. C:\Program Files\AlteryxConnect\logs) Server.xml Connect install folder >  conf  folder (i.e. C:\Program Files\AlteryxConnect\conf)   connect log   Suggested links: Installing and Licensing Connect  
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This tutorial contains information about Custom Fields. You will learn how to create, assign, and configure a Custom Field in the Connect data catalog.
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This article provides instructions for adding a self-signed SSL certificate to the web page hosted by Alteryx Connect so that the page is served securely.   Note: This article is only intended for Self-Signed Certificates. A self-signed certificate is not recommended to be used for production purposes. This is because self-signed certificates must be installed on all of the machines you intend to use with Connect as a trusted certificate. This includes any machines that will use Connect applications like loading metadata in Alteryx Designer or using search results from Connect Designer.  
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This article provides instructions for adding an issued SSL certificate to the web page hosted by Alteryx Connect so that the page is served securely.   Note: This article is intended for trusted certificates in your environment. You must have a copy of the certificate (such as .crt) and the signing key (such as .key), or a combined certificate file (such as .pfx or .p12) in order to complete this process. This certificate must be installed on all machines you intend to use with Connect as a trusted certificate if these machines are to be used in conjunction with Alteryx Connect, such as loading metadata with Alteryx Designer or search results from Alteryx Connect displayed within Alteryx Designer.
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How To: Connect to the H2 Console   Connect has an interactive console for the H2 database that allows administrators to browse the database and execute commands. Follow the below steps to enable and connect to the console.   Prerequisites   Alteryx Connect   Procedure   Follow steps 1-6 under Enable access to the Connect database found on the Review Connect Usage Information Help page Navigate to http://localhost:8082 on the Connect Server If you have the firewall open, you can access this from another machine using the IP or the hostname in place of localhost (i.e. http://hostname:8082) Fill in the JDBC URL and the Password   For the JDBC URL, enter the value for the Master DB JDBC string found in the System Info section of the Connect Administration Console The database password is set by the Connect Administrator during installation. Your Administrator can reset the password in the Connect Console under Connect Configuration > H2 Password Click the Test Connection button You should see 'Test Successful'. If not, please double-check your connection information above Click the Connect button to enter the H2 Console A successful connection will show the console with the below schema (shows as folders on the left)   Common Issues   I don't see the STD_XFORMS database schema You have an invalid JDBC connection string - please confirm your JDBC URL found in the System Info section of the Administration Console    Additional Resources   Back Up and Restore Connect Database via Command Line
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“A single point of entry into the world of data giving knowledge workers the power to discover and understand relevant data assets to their business”
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Unspecified Error when Resetting a User's Password   When clicking Reset Password, a warning regarding an unspecified error pops up.       Environment   Product - Alteryx Connect   Cause   When resetting a password, Connect needs to send an e-mail to the user.  This error indicates the administrator has not configured the SMTP server correctly.   Solution   In the Admin portal, go to the SMTP Settings tab under Connect Configuration, fill in all required fields, test the connection, and Save.      
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Issue - Unable to add user(s) to a group in Alteryx Connect   When trying to add a user to a group in Connect, the user is not found and therefore cannot be added to the group.       Environment   Alteryx Connect Version 18.4+   Cause   The user does not have an email address set.   Solution   Navigate to the user in Connect under People Click the Edit button in the top right Enter the user's email in the Email field You should now be able to add the member to a Group.   Additional Resources   Managing Users and Permissions in Connect Authentication Methods for Connect
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How To: Configuring SAML on Alteryx Connect for OneLogin   The information will assist with configuring Alteryx Connect to be function with OneLogin   Prerequisites   Alteryx Connect  ≥ 2019.1 OneLogin Account with access to perform administration tasks All users must have an email address attribute   Procedure Login to Alteryx Connect using the Administrator account, change the Base URL to match the FDQN of the machine in Administration Console > Connect Configuration > Instance setting, make sure the Base URL is NOT http://localhost:                     2. In the OneLogin Administration screen, highlight Apps in the top navigation menu and select   Add Apps       3. On the Find Applications screen, search for SAML in the box provided, and select OneLogin SAML Test (ldP)       4. Fill in the name, description and the details for Alteryx Connect, then, click Save                     5. Click the More Options button on top right and select to download the SAML Metadata file:                   6.  Click Configuration in the navigation menu, fill out details according to your Alteryx Connect's url                   SAML Consumer URL: your Connect URL with /aas/Saml/Acs appended to the end        SAML Audience: "Entity ID" provided by Alteryx Connect (Admin Console > Connect Configuration > Single Sign On)        SAML Recipient: "Single Sign On URL/Destination URL" provided by Alteryx Connect (Admin Console > Connect Configuration > Single Sign On)        SAML Single Logout URL: "Single Logout Endpoint" provided by Alteryx Connect (Admin Console > Connect Configuration > Single Sign On)         Leave ACS URL Validator blank, when finished, click Save.        7. Under the Parameters section, we will need map the Claims of email, firstName and lastName, select "Include in SAML assertion" when add these parameters. Email (NameID) is a starting Field provide by OneLogin, ignore this.  The end result of Parameters is showing as below:                   8. Select the users under User section, and click on Applications on left hand side, add the Alteryx Connect application to the user:                    9. Navigate to Alteryx Connect's Administrator Console > Connect Configuration > Single Sign on, Click + ADD to add the SAML authentication. For Name and Description, you can give any custom values.          10. Under Identity provider details, select the check box of "Upload IDP metadata", and Choose the file download at step 4, and click SAVE                     11. Log out of Alteryx Connect, and in the Log in page, you will see the OneLogin SSO option, click on there, it will navigate to the OneLogin sign in page:                        Once the user have logged in once, the OneLogin method will automatically authenticate the user into Alteryx Connect when the user clicked on the OneLogin option in Connect's login page.   Common Issues   The configuration for OneLogin works for Alteryx Connect if the Entity ID is "com.alteryx.saml.localhost" In the earlier version of Alteryx Connect, the Entity ID is "Localhost"    Additional Resources   Once the user have logged into Alteryx Connect using OneLogin SSO, the OneLogin administrator can see the sign in entry in Activity > Reports, under Application access           
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How To: Use the Connect REST API with Designer This guide will walk you through how to login to the Connect API and download Connect entries in JSON format. Attached to this guide is a macro you can use to download all entries listed in an input file.   Prerequisites   Product - Alteryx Connect 2018.2+ Product - Alteryx Designer   Procedure (Alteryx Designer)   Log in to the REST API with your credentials. The API login endpoint is http://HOSTNAME:PORT/rest/1/login  In Designer, configure the URL of the Download tool to the API login endpoint. Set the HTTP Action to POST and pass your username and password in the payload data. In the DownloadHeaders field of the Download tool output, make note of the JSESSIONID. IMPORTANT: The DownloadData field also contains the JSESSIONID returned in the session_cookie field of the API response, but generally '=' is encoded to '\u003d'. The only value you need for the next step is JSESSIONID=xxxxxxxxxxxxxx NOTE: The JSESSIONID is valid for 30 minutes Make note of an xid from Connect. If you don't already have one, you can grab one from the URL of a Connect entry in Connect. Make a GET request on the Get Entry API endpoint. The Get Entry API endpoint is http://HOSTNAME:PORT/rest/1/entry/{xid} Example: http://localhost:1900/rest/1/entry/10b603fa-5c89-4bf6-b865-b243b303c760 In the basic Tab of the Download tool, select the Get Entry API endpoint as the URL In the headers tab, pass a variable called cookie with the value from step 3 (JSESSIONID=xxxx) Explore the Connect REST API documentation to learn more. Have fun!     Common Issues   I logged in successfully, but I get a 401 response when trying to get an xid. Typically this occurs when you are not passing a cookie containing an active JSESSIONID in the header of the request. Refer to Step 4 above. I logged in successfully, but I get a 400 response when trying to get an xid. Check your values in the Download Tool Headers and ensure that the name of the variable is cookie and the value is JSESSIONID={id}    Additional Resources   Connect REST API Documentation
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