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Support

New Data Science Blog

Check out the latest post: All Models Are Wrong

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We’re kicking off 2019 in a big way as we bring Alteryx Together for cross-functional meetings to Get Amplified. We’re excited to focus and learn together and can’t wait to come back energized and enabled to better provide YOU with an awesome customer experience. During this time, we will be operating with a limited Support staff and will be addressing (Severity 1) critical issues within our existing SLA. We will return to full operations on Wednesday (1/23).

In the meantime, we encourage you to search the Alteryx Community and our Help Pages for answers. You can find excellent content ranging from user questions, error resolutions, business use cases, and Knowledge Base articles. There are thousands of pages of resources at your fingertips!

Welcome to Alteryx Customer Support

At Alteryx, ensuring that customers have a great experience is our top priority. When it comes to matters of support, we?ve got you covered.


To contact Customer Support, please sign in with your business email address to see the available support options for your account. It may take a few moments for all options to be presented to newly-licensed customers.


Answers at Your Fingertips

The Alteryx Community is a fantastic resource where you can quickly get answers to your questions, review documentation, and enjoy free training. In many cases, the answers to your questions may already exist in the community and are easy to find with a quick search.


Additional Resources


Supported Issues

Didn't find what you were looking for on the Community or other online resources? Our Customer Support Engineers are available to assist licensed customers with supported issue types including:

  • Installation Questions
  • Tool Configuration Questions
  • How-to Questions
  • Unexpected Product Behavior
  • Resource Guidance