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Designer Cloud Knowledge Base

Definitive answers from Designer Cloud experts.
This article explains how to download the driver, executor, and event log from Databricks cluster
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The error, "This email is already registered with an Alteryx Analytics Cloud account. Please log in with your email address and password" is triggered when trying to reset a password. It is because the user was not activated via the link in the invitation email.
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An error, "You don’t have access to use this product" appears when a user has not been assigned the required role to use the product.
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When putting in a case with Customer Support, these items will help reduce the number of questions that will be asked and expedite the resolution to your case.
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