alteryx server Knowledge Base

If you are upgrading your Alteryx Server from an older version to 2018.1 or greater, your MongoDB will be migrated from Mongo 3.0 to Mongo 3.4 as part of the process. This article details how to troubleshoot a potentially failed migration. 

Steps for troubleshooting the "unable to translate alias" error when uploading or running an app/workflow on Server.

Everything you need to get started with your own instance of Server!

This is the second article in a series on Alteryx Server backup and recovery. You can find Part 1 at:   Alteryx Server Backup & Recovery Part 1: Best Practices   As long as a backup of the Mongo database is available, you can get Alteryx Server back up and running. Luckily, backing up the embedded MongoDB is pretty simple, and can be done with a few console commands. I would recommend creating a batch file or script to perform the process. Doing so will allow you to schedule the backup using Windows Task Scheduler. The actual steps to perform a MongoDB backup are covered in detail in the online help under the server configuration section or at this direct link. I will also outline the steps below for completeness.   To create a backup of the MongoDB:   Stop AlteryxService. Execute the following command to save a backup of the database in the specified folder:   alteryxservice emongodump=<path to backup location> Restart AlteryxService   You can easily script this to a batch file with a few simple console commands. Keep in mind that paths may vary on your server, but it should look something like this.   Example:     "C:\Program Files\Alteryx\bin\AlteryxService.exe" stop "C:\Program Files\Alteryx\bin\AlteryxService.exe" emongodump=Z:\Path\MongoBackup "C:\Program Files\Alteryx\bin\AlteryxService.exe" start     You can add additional features, such as logging and date/time stamps, to the backups.  As an example of additional useful features to include with your backups, I have included the code for a batch script I created that adds the following information: logging with date/time stamping, a backup that is also date/time stamped, automated archival of the backup, copying the archive to a network location, and cleanup of the temp files.   Once you have a batch file or other script to perform your backups, you need to test the script to ensure it works properly. Once testing is done, the next step is to schedule the backup. The easiest way to do this is to use Windows Task Scheduler. To create a scheduled task on Windows 2012 Server, follow these steps:   Create a scheduled task:   Open Task Scheduler and click on “Create Task”   On the General tab, enter “Name”, “Description”, select “Run whether user is logged in or not", and select "Run with highest privileges"   On the Triggers tab, click “New”   A dialogue box will appear. Define the schedule (daily, weekly, etc...) on which you want the backup to run and click “OK”   On the Actions tab click “New”   On the dialogue window, make sure “Start a Program” is selected and click “Browse”. Select the batch file you created and click “Open”. Then click “OK”.   Click “OK” on the Create Task window to finalize the creation of the backup task.   Now that you have successfully implemented backup procedures and scheduled a task to automate the backups, it is time to discuss database restoration from a backup. The good news is that restoring the database is just as simple as backing it up. Assuming that 1) the server is functioning, 2) Alteryx Server is installed, and 3) you have a valid backup available, you can follow these simple steps outlined below.   To restore a backup of the MongoDB:   Stop AlteryxService Execute the following command to restore the backup:   alteryxservice emongorestore=<path to backup location>,<path to restore to>   Restart AlteryxService   This simplicity and same focus on command line statements means that we can also script recovery. However, since recovery actions are much less frequent, it probably isn't necessary. Instead, you would just connect to the server, open a command prompt and, following our backup example above, execute the following commands:   Example:     "C:\Program Files\Alteryx\bin\AlteryxService.exe" stop "C:\Program Files\Alteryx\bin\AlteryxService.exe" emongorestore=Z:\Path\MongoBackup,C:\ProgramData\Alteryx\Service\Persistence\MongoDB "C:\Program Files\Alteryx\bin\AlteryxService.exe" start     For Alteryx Server we also recommend backing up the controller token and some settings files. While the server can be recovered without these files. Having a backup of them can expedite the recovery process, and they will also ensure you will be able to decrypt any sensitive data in the database. The settings files we recommend backing up are:   C:\ProgramData\Alteryx\RuntimeSettings.xml C:\ProgramData\Alteryx\Engine\SystemAlias.xml C:\ProgramData\Alteryx\Engine\SystemConnections.xml   Again, please keep in mind the exact paths may vary depending on the server configuration and where the backup is located. This example also assumes the backup isn't compressed/archived. If you are using a backup script that archives the backup and copies it to network storage, you will need to copy the backup file to the server and decompress the archive before running the recovery commands above.     Below is the code for my sample batch script:   ::----------------------------------------------------------------------------- :: :: AlteryxServer Backup Script v.2.0.2 - 01/04/19 :: Created By: Kevin Powney :: :: Service start and stop checks adapted from example code by Eric Falsken :: ::----------------------------------------------------------------------------- @echo off ::----------------------------------------------------------------------------- :: Set variables for Log, Temp, Network, and Application Paths :: :: Please update these values as appropriate for your environment. Note :: that spaces should be avoided in the LogDir, TempDir, and NetworkDir paths. :: The trailing slash is also required for these paths. ::----------------------------------------------------------------------------- SET LogDir=C:\ProgramData\Alteryx\BackupLog\ SET TempDir=C:\Temp\ SET NetworkDir=\\ServerName\SharePath\ SET AlteryxService="C:\Program Files\Alteryx\bin\AlteryxService.exe" SET ZipUtil="C:\Program Files\7-Zip\7z.exe" :: Set the maximium time to wait for the service to start or stop in whole seconds. Default value is 2 hours. SET MaxServiceWait=7200 ::----------------------------------------------------------------------------- :: Set Date/Time to a usable format and create log ::----------------------------------------------------------------------------- FOR /f %%a IN ('WMIC OS GET LocalDateTime ^| FIND "."') DO SET DTS=%%a SET DateTime=%DTS:~0,4%%DTS:~4,2%%DTS:~6,2%_%DTS:~8,2%%DTS:~10,2%%DTS:~12,2% SET /a tztemp=%DTS:~21%/60 SET tzone=UTC%tztemp% echo %date% %time% %tzone%: Starting backup process... > %LogDir%BackupLog%datetime%.log echo. >> %LogDir%BackupLog%datetime%.log ::----------------------------------------------------------------------------- :: Stop Alteryx Service ::----------------------------------------------------------------------------- echo %date% %time% %tzone%: Stopping Alteryx Service... >> %LogDir%BackupLog%datetime%.log echo. >> %LogDir%BackupLog%datetime%.log SET COUNT=0 :StopInitState SC query AlteryxService | FIND "STATE" | FIND "RUNNING" >> %LogDir%BackupLog%datetime%.log IF errorlevel 0 IF NOT errorlevel 1 GOTO StopService SC query AlteryxService | FIND "STATE" | FIND "STOPPED" >> %LogDir%BackupLog%datetime%.log IF errorlevel 0 IF NOT errorlevel 1 GOTO StopedService SC query AlteryxService | FIND "STATE" | FIND "PAUSED" >> %LogDir%BackupLog%datetime%.log IF errorlevel 0 IF NOT errorlevel 1 GOTO SystemError echo %date% %time% %tzone%: Service State is changing, waiting for service to resolve its state before making changes >> %LogDir%BackupLog%datetime%.log SC query AlteryxService | Find "STATE" timeout /t 1 /nobreak >NUL SET /A COUNT=%COUNT%+1 IF "%COUNT%" == "%MaxServiceWait%" GOTO SystemError GOTO StopInitState :StopService SET COUNT=0 SC stop AlteryxService >> %LogDir%BackupLog%datetime%.log GOTO StoppingService :StopServiceDelay echo %date% %time% %tzone%: Waiting for AlteryService to stop >> %LogDir%BackupLog%datetime%.log timeout /t 1 /nobreak >NUL SET /A COUNT=%COUNT%+1 IF "%COUNT%" == "%MaxServiceWait%" GOTO SystemError :StoppingService SC query AlteryxService | FIND "STATE" | FIND "STOPPED" >> %LogDir%BackupLog%datetime%.log IF errorlevel 1 GOTO StopServiceDelay :StopedService echo %date% %time% %tzone%: AlteryService is stopped >> %LogDir%BackupLog%datetime%.log ::----------------------------------------------------------------------------- :: Backup MongoDB to local temp directory. ::----------------------------------------------------------------------------- echo. >> %LogDir%BackupLog%datetime%.log echo %date% %time% %tzone%: Starting MongoDB Backup... >> %LogDir%BackupLog%datetime%.log echo. >> %LogDir%BackupLog%datetime%.log %AlteryxService% emongodump=%TempDir%ServerBackup_%datetime%\Mongo >> %LogDir%BackupLog%datetime%.log ::----------------------------------------------------------------------------- :: Backup Config files to local temp directory. ::----------------------------------------------------------------------------- echo. >> %LogDir%BackupLog%datetime%.log echo %date% %time% %tzone%: Backing up settings, connections, and aliases... >> %LogDir%BackupLog%datetime%.log echo. >> %LogDir%BackupLog%datetime%.log copy %ProgramData%\Alteryx\RuntimeSettings.xml %TempDir%ServerBackup_%datetime%\RuntimeSettings.xml >> %LogDir%BackupLog%datetime%.log copy %ProgramData%\Alteryx\Engine\SystemAlias.xml %TempDir%ServerBackup_%datetime%\SystemAlias.xml copy %ProgramData%\Alteryx\Engine\SystemConnections.xml %TempDir%ServerBackup_%datetime%\SystemConnections.xml %AlteryxService% getserversecret > %TempDir%ServerBackup_%datetime%\ControllerToken.txt ::----------------------------------------------------------------------------- :: Restart Alteryx Service ::----------------------------------------------------------------------------- echo. >> %LogDir%BackupLog%datetime%.log echo %date% %time% %tzone%: Restarting Alteryx Service... >> %LogDir%BackupLog%datetime%.log echo. >> %LogDir%BackupLog%datetime%.log SET COUNT=0 :StartInitState SC query AlteryxService | FIND "STATE" | FIND "STOPPED" >> %LogDir%BackupLog%datetime%.log IF errorlevel 0 IF NOT errorlevel 1 GOTO StartService SC query AlteryxService | FIND "STATE" | FIND "RUNNING" >> %LogDir%BackupLog%datetime%.log IF errorlevel 0 IF NOT errorlevel 1 GOTO StartedService SC query AlteryxService | FIND "STATE" | FIND "PAUSED" >> %LogDir%BackupLog%datetime%.log IF errorlevel 0 IF NOT errorlevel 1 GOTO SystemError echo %date% %time% %tzone%: Service State is changing, waiting for service to resolve its state before making changes >> %LogDir%BackupLog%datetime%.log SC query AlteryxService | Find "STATE" timeout /t 1 /nobreak >NUL SET /A COUNT=%COUNT%+1 IF "%COUNT%" == "%MaxServiceWait%" GOTO SystemError GOTO StartInitState :StartService SET COUNT=0 SC start AlteryxService >> %LogDir%BackupLog%datetime%.log GOTO StartingService :StartServiceDelay echo %date% %time% %tzone%: Waiting for AlteryxService to start >> %LogDir%BackupLog%datetime%.log timeout /t 1 /nobreak >NUL SET /A COUNT=%COUNT%+1 IF "%COUNT%" == "%MaxServiceWait%" GOTO SystemError :StartingService SC query AlteryxService | FIND "STATE" | FIND "RUNNING" >> %LogDir%BackupLog%datetime%.log IF errorlevel 1 GOTO StartServiceDelay :StartedService echo %date% %time% %tzone%: AlteryxService is started >> %LogDir%BackupLog%datetime%.log ::----------------------------------------------------------------------------- :: This section compresses the backup to a single zip archive :: :: Please note the command below requires 7-Zip to be installed on the server. :: You can download 7-Zip from http://www.7-zip.org/ or change the command to :: use the zip utility of your choice as defined in the variable above. ::----------------------------------------------------------------------------- echo. >> %LogDir%BackupLog%datetime%.log echo %date% %time% %tzone%: Archiving backup... >> %LogDir%BackupLog%datetime%.log %ZipUtil% a %TempDir%ServerBackup_%datetime%.7z %TempDir%ServerBackup_%datetime% >> %LogDir%BackupLog%datetime%.log ::----------------------------------------------------------------------------- :: Move zip archive to network storage location and cleanup local files ::----------------------------------------------------------------------------- echo. >> %LogDir%BackupLog%datetime%.log echo %date% %time% %tzone%: Moving archive to network storage >> %LogDir%BackupLog%datetime%.log echo. >> %LogDir%BackupLog%datetime%.log copy %TempDir%ServerBackup_%datetime%.7z %NetworkDir%ServerBackup_%datetime%.7z >> %LogDir%BackupLog%datetime%.log del %TempDir%ServerBackup_%datetime%.7z >> %LogDir%BackupLog%datetime%.log rmdir /S /Q %TempDir%ServerBackup_%datetime% >> %LogDir%BackupLog%datetime%.log ::----------------------------------------------------------------------------- :: Done ::----------------------------------------------------------------------------- echo. >> %LogDir%BackupLog%datetime%.log echo %date% %time% %tzone%: Backup process completed >> %LogDir%BackupLog%datetime%.log GOTO :EOF :SystemError echo. >> %LogDir%BackupLog%datetime%.log echo %date% %time% %tzone%: Error starting or stopping service. Service is not accessible, is offline, or did not respond to the start or stop request within the designated time frame. >> %LogDir%BackupLog%datetime%.log

This is a very common error that can occur if the AlteryxService shuts down unexpectedly. Most commonly the error is caused by MongoDB not shutting down properly and the lock file does not get released. This prevents MongoDB from starting the next time you try to start the AlteryxService and returns an error message.

Issue:  Alteryx Service will not Start and LastStartUpError.txt contains "No suitable servers found: `serverSelectionTimeoutMS` expired: [connection refused calling ismaster on 'localhost:27018']: generic server error" code: <mongodb:13053>   By Default, the LastStartUpError text file can be found at C:\ProgramData\Alteryx\Service     Error Code: No suitable servers found: `serverSelectionTimeoutMS` expired: [connection refused calling ismaster on 'localhost:27018']: generic server error" code: <mongodb:13053>   Environment   Product - Alteryx Server Version(s) 11.8+ Diagnosis   Check Last StartupError.txt for above error    Identify where the MongoDB is installed from the System Settings->Controller->Persistence Open a Windows Folder Browse and navigate to that folder Check to see if the mongod.lock file is anything but 0k in size Cause   Alteryx Server had an unclean shutdown.   Solution   If the mongod.lock file does have data inside (1k usually), we recommend to first  backup your persistence database  (in case of corruption) before proceeding to the steps below Delete or rename the mongod.lock file Right-click in the window and select New->Text Document Rename the document mongod.lock (make sure show extensions is on for the folder, otherwise this file will actually be mongod.lock.txt) Open a Windows Command Prompt and navigate to the \Alteryx\bin directory (e.g. cd "\Program files\Alteryx\bin") Start up the MognoDB service just to make sure everything is clean:  mongod --dbpath "folder path from system settings" --auth --port 27018   With an unclean shutdown it may take a few minutes to reallocate the data.  Look for a line that says "Waiting for connections on port 27018"  When it appears hit Ctrl+c on your keyboard to shutdown the service Start up the AlteryxService.  You can do this in the Command Prompt with: sc start AlteryxService Check the Task Manager->Details (or Processes) to verify that the AlteryxService processes are staying up   Next Steps if the Mongod.Lock file was empty.  Open a Windows Command Prompt and navigate to the \Alteryx\bin directory (e.g. cd "\Program files\Alteryx\bin") Run the AlteryxService in test mode to identify the actual error: AlteryxService test If you are unable to easily identify what is causing the error, send us the service log files (path found in System Settings->Controller->General)    

Have you ever built an Alteryx App only to realize that some part of the process must remain in Excel? Instead of abandoning your Alteryx App all together, you may be able to use the Alteryx API and call your app from Excel. We’ve put together all the necessary VBA code so that it should be quick and easy for you to call an Alteryx App from Excel and get the results back. The Alteryx app for our sample, API Tester.yxzp, has been included in case you want to upload it to your private gallery and test out the Excel to Alteryx API using your Alteryx server. SAMPLE EXCEL FILE - Input We are going to be working with the attached “Reverse String.xlsm” to demonstrate the API. Suppose you wanted to reverse a string in excel (“Hello World” should be converted to “dlroW olleH”). You can’t quite get it in Excel, but you could quickly use the ReverseString function in Alteryx. Now the only trick is getting your data from Excel to Alteryx and back to Excel. We’ll have the user enter the string on cell E5 and then hit the Run Alteryx Button. Cell E6 will then be the results we get back from Alteryx     HOW TO SETUP THE VBA When working with the Alteryx API, you need to setup some settings/configurations in your excel file before you can deploy it. If you open up the VBA editor (Alt + F11), there is Sub called Doer where we will have to enter a few key settings that apply to your Alteryx App. This is a one time setup for each different application that you setup.   strKey – this is your unique Alteryx Key. It is unique to all the apps in your private studio. It can be found here for the Alteryx public gallery strSecret – this is your unique Alteryx Secret. It is unique to all the apps in your private studio. It can be found here for the Alteryx public gallery   strAppID – this is your app’s unique ID. When you look at your app in a browser, the appID is the unique ID at the end of the URL. For our sample, our AppID “589b70eceffc2a0bb0a2d530” can be found at the end of the App’s URL   AlteryxURL – this is the base URL where the app resides. For the public gallery, it is : https://gallery.alteryx.com. You would switch this your URL if you were going to use your private gallery. A private gallery would be of the format resembling: https://server.domain.com/gallery. Data – Any data that needs to be passed from Excel to Alteryx can be saved as string variables in the VBA. For our simple app, we’re only passing one item, the string that we want reversed. In order to pass more complex data, we’ve found it easier to save the data to a .csv and then have the Alteryx App read the .csv as part of the app. strQuery – This is the entire set of information that is being sent from Excel to the API for processing. It’s in JSON format. For each item, you need a name and value. The name corresponds to the interface tool’s name in your Alteryx App. The value corresponds to the value that want to set. From our Alteryx App, you can see that we’ve given our textbox tool the name “input_string”. For the value, we’ll be passing whatever string the user enters into excel.   To see all the questions for a given app, the API documentation is immensely helpful. After you enter your key and secret, you would go to the second GET, type in the appID, and then try it out to get a list of the name value pairs that we must send from Excel to Alteryx. Note that you only send the name and value fields from the response body.     Save – This variable is a Yes or No answer for whether or not you want to save the data coming back from Alteryx. In this case we would say Yes. For more complex apps, we may have our Alteryx workflow save the data to a network folder that our excel VBA would go grab once Alteryx is done. That post run coding would be added under the Part_Deux sub in the VBA editor. There we would have Save=”No” Output_Name – this is the column name of the output data that we want to retrieve from Alteryx. In our sample, the column Name is “Output_String”. This only applies if Save=”Yes” SaveLocation – this is the cell range where the output should be written. This process currently only supports writing one cell of data back to excel. Anything more complicated should be handled through custom VBA in the Part_Deux sub. This only applies if Save=”Yes”   NOTES ABOUT WHAT IS GOING ON BEHIND THE SCENES   While I won’t go through everything that is going on in the background, here are some key points: Ensure that you have references to Microsoft XML, 6.0 if any errors pop up. The VBA takes all the settings and adds the time and a random string before posting a request to the Alteryx Server to run the job in the RunAlteryx sub. It has to combine all these items, URL encode certain parts, create a base64 hash, and send this to the Alteryx server in just the right order. It then makes a Get request to check the status. If the status is complete, then the VBA moves on to get the results; otherwise, the VBA creates another request to check the status in 1 second. Note that Excel will be operational during this time since it’s not during any work. This loop will continue until the status is either completed or error. Note that it will update the status on the bottom left of your screen to indicate that Excel is waiting on Alteryx to run the job. Once the Alteryx app returns a completed status, the VBA will then make another get request for the output that you’ve requested (only if save=”Yes”). If Save=”Yes”, the VBA then saves the output to the specified cell. If you want to write any of your own code that should execute when the code is done, place it in the part_Deux sub. For example, perhaps you have a private server setup where the Server will write an output file to a network folder that excel can read in from. The code in part_Deux might look something like the below:   Dim ActBook As Workbook Dim FromAlteryx As String FromAlteryx = "\\server\" + Environ$("username") + "_out.csv" Set ActBook = ThisWorkbook ActBook.Activate Worksheets("Data").Select Cells.Select Selection.ClearContents On Error GoTo 0 Workbooks.Open FromAlteryx Cells.Select Selection.Copy ActBook.Activate Worksheets("Data").Select Selection.PasteSpecial Paste:=xlPasteValues, Operation:=xlNone, SkipBlanks _ :=False, Transpose:=False Workbooks(Environ$("username") + "_out.csv").Close   SAMPLE EXCEL FILE - Output   Assuming we have everything setup correctly, our app should return the reverse of the string that is input:  

The Analytics Gallery   What is an Analytic Application? Pre-packaged data and analytic integration published to the Alteryx Analytics Gallery by Data Artisans to answer specific strategic analytics questions.   What is the Analytics Gallery? The Analytics Gallery is a publicly hosted web service where applications can be published, securely shared, and run in the cloud.   What is a Viewer? A Viewer is a free user of the Analytics Gallery. A Viewer can run all applications published in the Public Gallery.   What is a Member? A Member is a user who can run applications that are shared privately through Collections. A Membership is granted by a Data Artisan. A Member also shares the privileges of a Viewer to run all applications published in the Public Gallery.   What is a Data Artisan? A Data Artisan is a user who creates analytic applications using the Alteryx Designer Desktop and then shares them publicly and/or privately in the Analytics Gallery. A Data Artisan also shares the privileges of a Member.   What is required to run applications in the Public Gallery? Anyone can sign up and become a Viewer, with the ability to run all applications in the Public Gallery, for free. As soon as you confirm your email, you will have access to the Public Gallery.   What is required to run an application in a private Collection? You must be a Member to run applications shared in private Collections. Memberships are granted by Data Artisans, who create and share applications.   What is required to build applications? Applications are built with Alteryx Designer Desktop. Download the Designer Desktop Free Trial.   What is required to publish applications in the Analytics Gallery?  Applications are published from the Alteryx Designer Desktop into a private Studio. •A Studio is automatically created for license holders of the Designer Desktop. •Trial users of the Designer Desktop can set up a Studio with a 30-Day Studio Free Trial    A user with the Designer Desktop and a private Studio is known as a Data Artisan.   How do I run an application? 1. Click on the title of an application to view application details and click the Run button; or simply click the icon. 2. Configure the application to suit your needs. Depending upon the application, you might be prompted to enter an address for geocoding, to input a customer file for demographic analysis, or to select data from a range of choices that apply to your business. 3. Click the Run button at the bottom of the application.   What are the results of running an application? Applications can be authored to create a variety of different reports and data outputs. When the application processing finishes, the results will appear in the same window as the questions you answered before running the application.   Reports can be previewed after an application has completed by clicking on the Preview link.   Additionally, results for applications that have been run can be found in the application detail view, and the "App Results" tab on the left of the screen.   What kinds of reports can an application create? Depending upon how the application was built, it may produce Word, Excel, HTML, and/ or PDF files, containing a variety of text, tables, charts and maps.   What kinds of tabular and spatial data output can an application create? Depending upon how the application was built, it may produce CSV, MDB/ ACCDB, DBF, FlatFile, MID/ MIF, SHP, TAB, YXDB, and/or KML files.   I ran an application but I closed the window before it finished running. How can I view the results?  Application results are stored with your account and can be accessed at any time. As long as you are signed in, the results of any applications that have finished running can be found in two places: •Under the application details page for an application. •Under "App Results" (visible on the left side of the screen when you are signed in).     How can I view more details about an application? Click on the name of an application to view details, such as the upload date, description, author, studio, copyright, and number of times run. The application details page also includes buttons enabling you to Run, Share, and (if enabled) Download the application.   What browsers are supported by the Analytics Gallery? We always test and support the latest versions of the most popular web browsers.  For more detail about specific browser versions see ‘System Requirements’ of the Technical Specifications page.      How can I find the applications I need?  Each section of the Analytics Gallery features a context-sensitive Search field you can use to find applications. •Searching in the Public Gallery returns applications in the Public Gallery. •Searching in the Studio tab returns applications in your Studio. •Searching in a Collection returns applications in the Collection. •Additionally, a Collection created by you will offer a second search window, which allows you to find applications in your Studio and add them to your Collection   Publishing and Sharing Applications  What is a Studio? A Studio contains all of the applications published by the Data Artisans within an organization.   Who has access to the applications published in a Studio? All of the Data Artisans within an organization, and only those Data Artisans, can view and run any applications in their Studio.   How can I rename my Studio? 1.Click on your User Name to go to your Settings. 2.Select the Studio Tab. 3.Enter a new name in the Studio Name field. 4.Click the save button.   How can an application be shared? 1.When an application is published in a Studio, all Data Artisans belonging to that Studio can access it. 2.An application in a Studio can also be shared to the Public Gallery, where anyone can access it. 3.An application in a Studio can also be shared in a Collection. Any users added to the Collection can access it.   As a Data Artisan, how can I share an application privately with someone? 1.Publish an application from the Designer Desktop to your private Studio. 2.Add the application to a Collection. 3.Add the User to the Collection. In order to run the application, the user must be a Member.   As a Data Artisan, how do I grant a Membership to someone?   1.Click on your User Name to go to your Settings. 2.Select the Studio Tab. 3.In the Members section, enter an Email address or User Name.     As a Data Artisan, how can I tell how many Memberships I have to distribute? 1.Click on your User Name to go to your Settings. 2.Select the Studio Tab. 3.Find "Memberships available to distribute" in the Members section.   How can I purchase additional Memberships? Please contact Sales@Alteryx.com.   What applications can be added to a Collection?  Only applications published in the Data Artisan's Studio may be added to a Collection. Applications in the Data Artisan's Studio may also (at their discretion) be shared in the Public Gallery. However, applications in the Public Gallery that were published from other Studios cannot be added to a Collection.   Can an application be added to more than one Collection? Yes.   As a Data Artisan, do I also need a Membership? No, Data Artisans are also Members.   I am a Data Artisan or Member. I want to run an application shared with me from a different organization. Do I need a Membership from that organization? No. A single Analytics Gallery Membership entitles you to run private applications shared from any Collection.   As a Data Artisan, how can I add another Data Artisan to my Studio? Please contact support@alteryx.com for assistance.   My organization has more than one Data Artisan. Who controls the distribution of Memberships? At present, all Data Artisans have equal access to Membership distribution under Studio Settings.   What types of users can be added to a Collection? Data Artisans, Members, and Viewers can all be added to a Collection. You can even enter the email address of someone who has not yet visited the Analytics Gallery.   Can a Viewer who is added to a Collection run the applications in the Collection? Only those applications in the Collection that have also been shared in the Public Gallery by the Data Artisan can be run by the Viewer.   What types of users can run private applications in a Collection? If an application in a Collection has not been shared in the Public Gallery, Viewers (who have been invited to join the Collection) can view the application, but cannot run it. Only Data Artisans and Members can run the application.   How can I find users to add to a Collection?  Select the Collection and use the Search Users field on the right. Any registered users of the Analytics Gallery that match your search terms will be returned.   Additionally, you can add someone who has not registered with the Alteryx Analytics Gallery by entering a valid email address. An invitation will be sent.   Is there a limit to the number of applications or users I can add to a Collection? No.   When I add a new application to a Collection, are the users in that Collection notified? Yes.   Can I allow users within my Collection to share it with others? Each Collection includes a checkbox on the upper right that states "Other users may share this collection." When this box is checked, anyone in the Collection will have the ability to add other users to the Collection.   The Data Artisan who created the Collection will see the names of any additional users who are added to the Collection, and can remove them.   I published an application and shared it in a Collection (or in the Public Gallery). Since then, I have made changes to the application in the Designer Desktop. Can I update it? First, select the original version and delete it. Next, re-publish the application and add it to your Collection (or to the Public Gallery)   How can I share an application in the Public Gallery?  Click on the name of an application to view the application details page. Click the Sharing button and choose "Place in Public Gallery."   How can I remove an application from the Public Gallery?  Click on the name of an application to view the application details page. Click the Sharing button and choose "Remove from Public Gallery."   How can I share an application through email or social media?  (Public Gallery applications only) Click on the name of an application to view the application details page. Click the Sharing button to share via email, Twitter, Facebook, and Google+.   Publishing Restrictions  What is "private data?" A license of the Alteryx Designer Desktop may include a variety of private data sets, including demographic data, psychographic data, business list and consumer list.   Can I publish applications using private data? Yes, applications using private data can be published in your private Studio, and can be shared in Collections. They cannot be shared in the Public Gallery.   What data is allowed in the Public Gallery? Please see Alteryx Analytics Gallery Data Inventory   What capabilities in the Designer Desktop cannot be used in the Analytics Gallery?  The following tools are prohibited in applications published in the Analytics Gallery. •Run Command tool •Run Command event •R tool (Macros included in the Designer Desktop that use the R tool are permitted.) •Email tool •Send Email event •Download tool     I built an application that uses a prohibited tool in a safe manner. How can I apply for an exemption? 1.Email curator@alteryx.com and explain how and why each prohibited tool is used, along with the general purpose of the application. 2.Publish the application in your Private Studio and check the box "Others may download this application." 3.Add the application to a Collection and share it with curator@alteryx.com.   Your application will be reviewed and an exemption may be made to allow it to be run.   What tool configurations or question types cannot be used in the Analytics Gallery?•Input and output files referenced by Tools must be in the same directory as the application. •The application Question type "Folder Browse" cannot be used in applications published to the web. •In the application Question type "File Browse," the "Save As Dialog" configuration cannot be checked. •Application results (under analytic application properties) cannot include Browse tools.   Are there limits to the file size of applications and/or data published in the Analytics Gallery? Yes, applications and data are limited to 100MB.   What are my options if I want to publish an application and data that exeed 100MB? Please use the Cloud Connector tools within the Designer Desktop to host your data on the cloud.   Are chained applications supported in the Analytics Gallery? At present, chained applications are not supported.     General Assistance  I forgot my password. How can I reset it? Click Sign In and click the Forgot Password link. Enter the email address associated with your account and a new password will be emailed to you.   Can I download an application? Yes, many applications can be downloaded. View application details and click the Download button. Use the Alteryx Designer Desktop to open the *.YXZP files that are downloaded. Go to Designer Desktop Free Trial to get started if you're not already an Alteryx customer.   I need help with my account. Who should I contact? Please log a case at www.alteryx.com/community.   I found a bug on the Analytics Gallery or in an application. Who should I contact? Please log a case at www.alteryx.com/community.   How can I purchase additional Memberships, Data Artisan accounts, or extend my subscription? Please contact Sales@alteryx.com.   How can I recommend a feature for the Analytics Gallery? Please send your feedback to GalleryFeedback@alteryx.com.   Where can I connect with other Alteryx users to ask questions and learn about best practices? www.alteryx.com/community   Who is the better captain, Kirk or Picard? Malcolm Reynolds

How to migrate workflows between multiple Alteryx Server environments.

With the release of 2018.3, server users can now take advantage of job prioritization and worker node assignment. This article introduces these features and outlines how to use them.

The final step in an Insight's journey is it's publication to a company's private Gallery. After publication, an insight can be shared with anyone who has access to the Gallery it is hosted on. This article provides detailed steps on how to publish an insight   to   a Gallery, and how to share the insight with other users on the Gallery.  

The Visualytics Insight tool was first introduced with Alteryx 2018.3. Insights allow users to create visual, interactive dashboards to gain deeper insights into your data and can be shared through an Alteryx Private Gallery. In order to have Insights load successfully on your Gallery, there are a few changes you need to make to your Server System Settings.

Scheduling in the Gallery is now available! A few clicks and your published workflow is running when you want it to.

How to check what's using the port and steps for changing some services' default port!

I had a user recently ask about having an app on their Gallery run, produce an output, and have a second workflow send an email with the output from the app. There are a couple of ways to accomplish this, but I came up with an idea that I thought would be useful to share with the Community as they may find this feature useful for many situations.   The idea was to make it simple for the user so that they didn't have to use a chained app. The user just wanted the second workflow to run, but not put the Email tool on the Server. The solution is to use the Events > Run Command in the Workflow Configuration to schedule the email workflow after the app is run.   To accomplish the task, you can use a command line option that will add a specified workflow to the scheduler queue.   Scheduling a workflow via the Command Line:   The Run Command is in the Events tab; click on your Alteryx canvas and in the Workflow Configuration window select Events > Add > Run Command:     Run Event When: to "After Run"   Command: C:\Program Files\Alteryx\bin\AlteryxService.exe (This may not be exactly where your company has the AlteryxService.exe saved. Please check with your Server Admin.)   Command Argument [Optional]: addtoqueue=C:\location\of\workflow\to\schedule.yxmd,Server name,Controller Token,true   Example:   C:\Program Files\Alteryx\bin\AlteryxService.exe addtoqueue=C:\Temp\simpleoutput.yxmd,dib-ps-tst-12,3EA75D9170E4956DC3583C23224BA0898A98376D,true   Where to find Server name:On the machine the holds the server - Windows Start>Control Panel>System>Computer Name   Where to find the Controller Token: Open your Alteryx System setting on the Server and click Next until you reach the General screen under the Controller section. Click View to see the Controller Token and copy the token.                         Once the first workflow is run, the Scheduler will queue up the scheduled workflow and run the workflow on the Scheduler immediately.   Hopefully, this will give you some creative ideas to use this operation!

How to Clean Up Duplicate Workflows In the Gallery

The  Alteryx License Server  is an implementation of our technology partner  Flexera Software ’s  Local License Server , and allows for the deployment of a local license server within an organizations’ internal network. This allows for a smoother and more secure deployment of Alteryx products, especially behind proxies and firewalls.

Logs and files can be hard to find if you’ve never had to deal with them before.  This Alteryx Analytic Application will help gather most of the common logs and environmental files Support requests in one fell swoop!

In developing workflows our users need to push workflows to server or scheduler that contain database connections.  This is a common source of errors if not configured properly.

You've downloaded Alteryx and you want to activate it, but it asks you for information you don't have. What do you do now? Don't panic!