Alteryx Server Knowledge Base

Definitive answers from Server experts.
The Expert Exam is now live online! Read about the specifics and what it took to bring it to life in the blog by our very own Elizabeth Bonnell!
Then user role in the Gallery is showing up as "Default" rather than the AD Group role that is specifically assigned to it.
View full article
Properly reading Alteryx Server logs will significantly help in the resolution of Alteryx Server issues. This article will help you understand and focus your search within the logs.
View full article
This article contains information on how to restrict Gallery SSL protocols and cipher suites.
View full article
This error typically occurs when using an unsupported MongoDB version for instance MongoDB 4.2+.or using a Server Usage Report version not compatible with the Server version.
View full article
One of the three database options when setting up the Alteryx Server is to connect into a User-Managed
View full article
Schedules are being disabled when Users are in Active Directory Groups but not when they are added to Gallery individually.
View full article
This KB outlines how to enable MongoDB logs for troubleshooting purposes
View full article
After having used MongoDB logging for troubleshooting purposes, you can now safely turn it off.
View full article
Alteryx Service throws corrupt record error when a MongoDB backup script is in progress
View full article
Setting up the Alteryx Server Usage report and when running the workflow the error "Collection usageReports not found in database AlteryxGallery" occurs
View full article
After setting up SAML in Azure, and the client attempts to login to gallery, receive Access Denied - Key issue within AAS.logs
View full article
Oracle connection in the Input Tool is not returning stored procedures from the Pre and Post SQL Statement features
View full article
When you are viewing the schedules in the Gallery and you go to sort the schedules, they sort but in a random way.
View full article
We hope that you are as excited about this new feature as we are! The new Database Connection Share is a feature that will allow ease of access for your Alteryx users to your databases. The feature also allows the Alteryx Gallery and Database Administrators more governance over what connections are being made as well as who are making the connections.The Admin of the Gallery can create and manage their users' data connections.
View full article
Capture and Generate HAR file on the Gallery
View full article
This KB will help understand why "Verify IDP" doesn't work when setting up SAML authentication
View full article
This issue can have several root causes, but is almost always a some sort of communications issue with the domain.
View full article
Details on password requirements for Gallery.
View full article