community Alteryx IO Alteryx.com
alteryx Community
Search
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Close
Free Trial

Alteryx Designer Desktop Knowledge Base

Definitive answers from Designer Desktop experts.

How To Obtain a System Information file (NFO) for Support

helpfultoaster
Alteryx
Alteryx
Created

‎10-22-2021 08:22 AM

How to Obtain a System Information File (NFO) for Support


This article will review how to acquire a System Info file to provide Support with more details about your local environment.
 

Prerequisites

 
  • Windows Operating System 
 

Procedure

 
  1. Hold down the Windows key + R to open a program called Run.
  2. In the Run window, type “MSINFO32” and then click OK.
  3. In the System Information window that pops up, click File > Save.
  4. Save the file to the desired folder.
 

FAQ


Q: What will Support use this for?

A: It depends on the issue! This is commonly used as an easy way to get a list of all environment variables on your System and User. It also gives Support a clear picture of your whole local environment in case a specific issue needs to be replicated.
 

Additional Resources

 
Labels