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Alteryx Community Ideas

What can we do to make your Alteryx Community experience better? Let us know!

Implement a new method of encouraging the best / most accurate / helpful solutions

Problem:  We are finding many discussion posts solutions that either are exactly the same as a previous solution on the same question or slightly different and in addition they are being marked as solutions. This doesn't help the community if there is no premium on either expanding significantly on the previous answer or answering completely differently but also correctly. Users are being rewarded on just posting an answer not on posting a thoughtful, useful, and correct answer.


Solution: Stack overflow as an example handles this quite nicely in that they offer many different responses but also with the ability to upvote OR downvote a response. This would radically improve the responses along with the metrics that guide many other programs in play on the community.






1 Comment
Alteryx Community Team
Alteryx Community Team
Status changed to: Comments Requested

This is an interesting conversation, and something that we've discussed in great detail with several users. Today, marking solutions is the eye of the beholder (the original posters). 


First things first, downvoting replies (ie the stackoverflow experience) is not possible with the underlying technology we use to power the community.


What other ideas to folks have to highlight/reward the best solution? (open to programatic ideas, as well as technical suggestions)


We've experimented with enabling trusted users to mark accepted solutions or identify the best solutions, but the uptake and commitment from volunteers did not have a significant impact -- perhaps we need to re-engage a new audience?


I also think part of the issue is education -- Any suggestions or volunteers to help empower the community at large? Several years ago @SeanAdams wrote an amazing article about how to post for fastest possible solution  -- and it kinda seems like we need the reverse of this: how to craft a great solution.


Generally speaking, developing enablement content is a great first step. It opens up opportunities to strategically serve that content to specific audiences to encourage the behavior we want to see.