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Alteryx Designer Desktop Ideas

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Allow Email tool to send e-mails also when errors occurred in the workflow

Status: New Idea Submitted by on ‎12-22-2024 01:34 AM
3 Comments (3 New)

The Email tool does not send out e-mails after an error occurred in the workflow. Since this usually is a good thing, it sometimes would be helpful being able to send out e-mails also in case of errors.

In particular, I want to send out an e-mail with a detailed and formatted custom error message.

 

Thus, please add a check box "Also send mail in case of errors" which is off by default.

 

Side note: The Event "Send mail After Run With Errors" does not work for me because it is too inflexible. Just sending out the OutputLog is not helpful because the error message might be hidden after hundreds of rows.

 

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3 Comments
PeteLacz
8 - Asteroid
‎07-14-2025 01:31 AM

I agree. I recognize Alteryx has Events to add an email after run with errors. However, I cannot attach a table to it. Only the Email tool seems to allow for that. I need this tool to run a table for a completeness check but it won't send unless the workflow has no errors. It's connected to a branch that cannot fail. My errors are mostly attributed to the API pull in a macro which is normal when encountering issues with api pulls. Hence the completeness check.

Email is more convenient, but I'm instead having the workflow update a tab in an excel file on sharepoint.

0 Likes
jeremey_anderson
5 - Atom
2 weeks ago

Upvoting this.  We just upgraded to 2024.1 and it broke a lot of our workflows because we depended on some QA triggering an error, which would then put together some reporting snippets on the discrepancies / trigger Message tool and send e-mail.  These e-mails no longer send since it creates an error in the workflow.  We have a workaround my setting the Message tool to "warning" instead of "error", but not really ideal.

 

There should be an option/checkbox in the e-mail tool to allow it to send even if error.

0 Likes
Diederik_vanderharst
8 - Asteroid
Monday

Please let this happen. At least in pre-2024 you had the option to block the email from being sent via logic. Now can only fix it via events, which really is not offering the amount of flexibility you'd like.

0 Likes
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