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Allow download of ALL versions

When you go to the web portal for downloads - it only allows you to download the latest release of a given major version.

 

For example - 2019.2 had 2 releases:

- 2019.2.5.62427

- 2019.2.10.64688

 

However when trying to download previous versions of 2019.2 (e.g. 2019.2.5) - the only version available is the latest version

 

Please can you allow server admins to download ANY public released versions?

 

Many thanks

SeanServerDownload.jpg

 

 

2 Comments
Newt
8 - Asteroid

I apparently was tricked into downloading 2020.2 to get access to a new tool, but my customers don't have access and/or don't want to upgrade.  I now need to correct my error of keeping up with Alteryx by downloading a non-admin previous version to match my customers -- but the Previous Versions tab is grayed out!!

KylieF
Alteryx Community Team
Alteryx Community Team

Hi @Newt

 

It sounds like you might actually be running into an issue with the licensing portal's system, could you reach out to fulfillment@alteryx.com? They're our licensing team and are versed in issues with the portal itself.