The Product Idea boards have gotten an update to better integrate them within our Product team's idea cycle! However this update does have a few unique behaviors, if you have any questions about them check out our FAQ.

Alteryx Community Ideas

What can we do to make your Alteryx Community experience better? Let us know!

Allow support for Fiddler Log Files (.saz) in support tickets

Currently, within the support portal, you cannot upload a .saz file as it is an unsupported file type:

TheOC_0-1681227287585.png


However, this is essentially a route of investigation taken by Alteryx Support, primarily if the issue is derived from a web or connectivity issue. This issue can be worked around by sending an email rather than updating the ticket, however, the purpose of the Customer Case Portal is to provide a single point of access for tickets.

 

Kind Regards,

Owen