It's really great that you guys have such clear communication about updates to the third party data, like CASS.
But, would you consider sending out those update emails to just the contact person for an organization?
We are trying to keep all of our users in sync on the same versions of CASS and US Data; and the email blasts have caused some confusion. Not to mention too that our IT security policy is to not download zips/exe's from the web. We have a centralized way to bring it in, prep the download, and make available all at once to keep everyone up to date.