ACT NOW: The Alteryx team will be retiring support for Community account recovery and Community email-change requests Early 2026. Make sure to check your account preferences in my.alteryx.com to make sure you have filled out your security questions.
Learn more here
Hey @matt2! I'm assuming you aren't using the latest release of 2018.2 which was pushed last week to address this specific issue. You can find more info in this thread over here.