Dependency on Fulfillment team to provide admin privileges in License Download Portal

[revathi]

Administrators in the License Downloads Portal - for a specific License group - should be able to add or remove other admins to the License group. 

There is a check box against the name of the user - to select admin rights - but existing admins are not able to save the changes made. 

@Kosi @SeanAdams 

[KylieF]

Hi @revathi,

Administrators should be able to update users permissions in their license group. Could you try using a different browser, preferably Chrome or Firefox, when doing so and see if the Save button is present? Our licensing team has heard reports of the save button disappearing in certain browsers. 

[revathi]

@KylieF I do not see the Save Button in Chrome browser.  

I am able to check/uncheck the box against License Administrator. But no save button in both IE and Chrome. 

[DanielWitucki]

Hi @revathi 

I'm from the Fulfillment team. If you would like to change a users role, select the users email to open their profile and edit their role. If you have any follow-up questions please email us at Fulfillment@alteryx.com and we would be more than happy to assist.

Thanks!

Daniel