Showing results for 
Search instead for 
Did you mean: 

alteryx server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Not seeing new users

I notice same issue after upgrading to 2018.2.


Can you share the procedure to fix it?


Kind regards,



Hi Stephan,


You probably need to raise a support ticket for this. I've just been on the phone for an hour with support, and they have a workflow which they ask you to run in addition to various cleanup on the MongoDB.


Hopefully you have more luck than we did - couldn't get to a persistent fix. I'll be going back to an old backup. Thankfully this is just our test environment.