Logging is going to a random place.

[john_watkins]

We have set all logging on our Alteryx server to D: as we are not allowed to use the C: drive.   Somehow, logging is still flowing to C:\ProgramData\Alteryx\ErrorLogs\AlteryxE2.    We have never set the server up to run anything off the C: drive so I am curious what could be causing this to write here.   There is also logging in the D:\ProgramData\Alteryx\ErrorLogs folder so some is following the setup and others are not? 

Any ideas?

[gawa]

@john_watkins 

For better clarity, can you tell me which log files are stored in C-drive?

As you may know, location of log files can be specified in 'System Settings' for each log type(Service logs/Server logs/Engine logs, etc.) independently. Some of them might be set to C-drive. 

https://help.alteryx.com/20223/en/server/configure/configure-and-use-server-logs.html#idp111533

[john_watkins]

Sure.  Everything is set to D from the Alteryx Config tool

Workspace: D:\ProgramData\Alteryx\

Workspace (on logging tab):  D:\ProgramData\Alteryx\Service\Staging

Logging:  D:\ProgramData\Alteryx\Service

Data: D:\ProgramData\Alteryx\Service\Persistence\MongoDB

Worker Config.Workspace:  D:\ProgramData\Alteryx\Service\Staging

ServerUI Workspace:  D:\ProgramData\Alteryx\Gallery

ServerUI Logging Directory:  D:\ProgramData\Alteryx\Gallery\Logs

Engine.Temp Directory:  D:\ProgramData\Alteryx\Engine

Engine.Logging Directory:  D:\ProgramData\Alteryx\Logging

Engine.Package Staging:  D:\ProgramData\Alteryx\Engine\Staging

[gawa]

@john_watkins I found the possible cause in 'Known' issues for 2024.2. Is it applicable to your case by any chance?

https://help.alteryx.com/release-notes/en/release-notes/server-release-notes/server-2024-2-release-n...

[john_watkins]

Our logging issues were occurring when we were on 2023.1.   We just upgraded to 2024.2.  I hope we don't have more issues.