CREW MACROS-external program "SupportingExes\AlteryxRunner.exe" returned error 1073741502

[Tirumal]

 The external program "SupportingExes\AlteryxRunner.exe" returned an error code: -1073741502

All the crew macros jobs are failing in schedule. The workflows are working if run manually instead of schedule.

Things checked:

• Reinstalled Crew macros in D drive
• checked the path of macros in C:\ProgramData\Alteryx\DataProducts\AddOnData\Macros: pointing to the one installed[Settings]
  DefaultFolder=CReW Macros
  MinimumAlteryxVersion=10.0
  Path=D:\AlteryxMacros\Macros\Macros
  
• Added the path in environmental variables

Restart of the server helped to resolve the issue temporarily.

The same issue popped up again during the weekend. 

• Checked workflow dependencies and tested, its unable to find the directory.

All the jobs were running fine previously, but the issue started from 2 weeks.

There were user-defined macros created recently but checked it is not affecting this as the restart of the server ran all jobs normally.

Versions:

Latest Crew macros

Alteryx Version: 2018.2

64 BIT Windows Server 2012 r2

If someone has come across this issue previously or know any solution to this issue please let me know. 

Thanks in advance.

[ziweipi]

I am having this problem as well. Any anyone found a solution to it? I tried Alteryx designer version 2021.4 and 2022.3. They both gave me the same errors. It worked fine when i was in Alteryx designer version 2020.4, I am not sure whether it is something to do with the Alteryx version? 

Error: Runner (1): Macros\SupportingExes\AlteryxRunner.exe" returned an error code: -1073741512