CREW MACROS-external program "SupportingExes\AlteryxRunner.exe" returned error 1073741502
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The external program "SupportingExes\AlteryxRunner.exe" returned an error code: -1073741502
All the crew macros jobs are failing in schedule. The workflows are working if run manually instead of schedule.
Things checked:
- Reinstalled Crew macros in D drive
- checked the path of macros in C:\ProgramData\Alteryx\DataProducts\AddOnData\Macros: pointing to the one installed[Settings]
DefaultFolder=CReW Macros
MinimumAlteryxVersion=10.0
Path=D:\AlteryxMacros\Macros\Macros - Added the path in environmental variables
Restart of the server helped to resolve the issue temporarily.
The same issue popped up again during the weekend.
- Checked workflow dependencies and tested, its unable to find the directory.
All the jobs were running fine previously, but the issue started from 2 weeks.
There were user-defined macros created recently but checked it is not affecting this as the restart of the server ran all jobs normally.
Versions:
Latest Crew macros
Alteryx Version: 2018.2
64 BIT Windows Server 2012 r2
If someone has come across this issue previously or know any solution to this issue please let me know.
Thanks in advance.
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I am having this problem as well. Any anyone found a solution to it? I tried Alteryx designer version 2021.4 and 2022.3. They both gave me the same errors. It worked fine when i was in Alteryx designer version 2020.4, I am not sure whether it is something to do with the Alteryx version?
Error: Runner (1): Macros\SupportingExes\AlteryxRunner.exe" returned an error code: -1073741512
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I know this is a bit of an old post, but I just had this same issue on a worker node.
I needed to add the Alteryx\bin folder to my environment variables PATH and it started working.

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