The App interface could not be loaded.

[ndias021]

Hello,

Having problems running my Analytic App from the Server. It shows me that The App interface could not be loaded.

What can be the reason and any solutions for that?

Already texted support@alteryx.com about that

Thanks ahead,

Dias

[atcodedog05]

Hi @ndias021 

They should be reaching out to you in business day working hours.

[apathetichell]

See the last message on this thread:

https://community.alteryx.com/t5/Alteryx-Server-Discussions/Gallery-App-won-t-run/td-p/165636

I think I saw this too when the App was designed in a later version of Designer than the Server version.

[EVSL]

Hello,

I am having similar issues, after adding the app to server when I click on it gives me a screen with message "The App Interface could not be loaded"

[apathetichell]

your version of designer is more recent than your version of server - downgrade your version of designer or upgrade your version of server.

[EVSL]

Thank you!