Email Tool Error - Cannot Find File

[Kristie_Pires]

Hello Community!

I have this simple workflow where the formula tool specifies the file location in a shared folder. 

This workflow generates the output without any issues; however, the email tool throws an error: "The system cannot find the file specified". I am unsure what can cause this error if the output is generated.

I read other posts related to my issue and those solutions didn't work for me. My actual workflow is more complex, but the output still works but not the email tool :(

[alexnajm]

Do you have AMP Engine turned on? I’d try turning it off - it supersedes what the Block Until Done tool does on most occasions

[Kristie_Pires]

@alexnajm I turned it off and I am still receiving the same error. 

[alexnajm]

Ok then we’ll need more information - can you send your exported workflow by going to Options > Export Workflow? At the very least we’ll need screenshots of the email configuration and the output configuration to prove they are the same file

[Kristie_Pires]

I made up some data and included the test workflow. I had to delete the to/from to exclude my email. I didn't change anything else on the workflow.

[alexnajm · Accepted solution]

Ah, you can't have the sheet name in the FileName for the email tool! I would use a function like Replace([FileName], "|||Master List", "")

[Kristie_Pires]

Thank you so much, @alexnajm! You just saved me from going crazy trying to figure out what was wrong LOL 

[alexnajm]

Haha happy to help!

[Glopez76]

Hi Alex,

I am having this same issue but I cannot import your workflow because I have an older version.  Do you mind taking a screenshot of the configuration that was causing this problem?  I would greatly appreciate it.

[alexnajm]

@Glopez76 it should not matter! You should be able to open it even if it's an older version - check the folder where you tried opening the .yxzp for the .yxmd file