Licensing Issue with Alteryx on Virtual Environment

[marcoscordi]

Hello,

I have been trying to use Alteryx on a virtual desktop on a Mac and have had trouble. A message pops up that says, "A license key could not be activated because it is not valid for server or virtual environments. Contact your license administrator for help with licensing". How do I fix this licensing issue?

My email is: mjcordi@clemson.edu

My license key is: 7b3d-bd01-0079-494b-aa3c-82e9-80c3-5a64

Thank you!

[fmvizcaino]

Hi @marcoscordi ,

Please reach out to fulfillment@alteryx.com so they can enable the option for the license to be used in virtual environments.

Also, edit your reply and remove the license key so others can`t use it. The license is like a password, private to you and you shouldn`t publicly share it.

Best,

Fernando Vizcaino