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Migrating Alteryx Server to Another Server, Not able to recover old server host gallery

tothd
8 - Asteroid

Hello,

Previously I was able to make a backup copy of the Server, and recover it on a new server.  The new server went away and now having an issue with the new replacement server.  

Both Machines Using 2020.3, and made sure same full version.  Following the instructions in the below link only leads to a blank slate, out of the box gallery.  Not sure where to look next.

https://help.alteryx.com/20203/server/server-host-recovery-guide

 

 

Thank you,

rdt

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