Intermittent failures to write into shared folder
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Hello,
I have issues with writing files into a shared folder. Alteryx Server keeps throwing intermittent access errors that seemingly happen at random times.
My setup:
- Shared folder and Alteryx Server are are on different machines.
- Alteryx Server is using the same service account which has read/write access to the shared folder.
- Error happens while trying to write into any type of files, loading Macro's from a shared folder or while Alteryx is saving a .bak file.
Attached is a log screenshot I extracted from MongoDB. A test workflow was scheduled every 3minutes to attempt and write a .xlsx file.
Basically trying to figure out where to start the investigation here. Are there any things that I should check on the Alteryx Server side?
 
- Labels:
- Error Message
- Server
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
To add to the story.
I created a shared folder on the same machine as Alteryx Server and set the output tools to write into the shared folder path.
I am getting no errors this way.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Hi @KarolisGrsk
As a best practice, it's always recommended to store all file inputs/outputs in a network location that the Server machine can access. The client machine should also be able to access these files.
If there is a run as a user configured on the Server machine, then this user will also need access.
If you are outputting to multiple sheets or files in a workflow or the same file in a workflow, I would recommend using the Block Until Done tool.
Hope this helps, if it does please like this post and if it helps resolve your problem, mark it as a solution. If you have any other questions, please let us know.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Block Until is also not helpful. Still facing the same error. Can anyone please let me know if there is any other solution for this?