Access Denied for UNC network path on Gallery & Scheduler

[Akshay_Wadikar]

Hi All,

I am facing issue of "Access Denied" for UNC network path on Alteryx server Gallery & Scheduler, but when i run via designer on server it works properly.

I can also manually navigate to output folder and create/delete files.

My workflows simply have two toools Text Input & output tool to save yxdb output file.

Any idea what could be the reason for WF failing on gallery/scheduler?

[carlosteixeira]

Hi @Akshay_Wadikar 

Do you have any run as user configured in system settings?

If yes, this user need to have grant access to read/write this folder.

[Akshay_Wadikar]

User have read-write access to the folder I have doubled checked the same.

[carlosteixeira]

What's the version @Akshay_Wadikar 

[danilang]

Hi @Akshay_Wadikar 

Look at the Run As user defined in the system setting on the server.  If this is blank then the Scheduler is running under the "Local System" account specific to the Alteryx server which does not have any permissions outside of the local file system.

If it's not blank then log into the server with the user that is defined as the Run As user.  Try and run the workflow in designer and see if it fails then.  If it does fail, it's because the Run As user doesn't have the proper permissions to access the folder.

Note:  If you're not the Alteryx admin, you'll have to get them to help you with this

Dan