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Multiple Visits Adjustment

Grantham
6 - Meteoroid

Good day All 

 

Hope that you can assist. 

 

Below is a example of customer visit data from one of our sales reps. 

 

Acc no.Acc Name Visit No.Start TimeEnd TimeDuration 
112233ABC StoreV00012022/06/28 11:302022/06/28 12:0030
445566XYZ StoreV00022022/06/28 11:502022/06/28 12:3040
100025Happy barV00032022/06/28 13:002022/06/28 14:0060
20564Sad BarV00042022/06/28 13:102022/06/28 13:5040
5680ALTYXV00052022/06/28 13:202022/06/28 13:30

10

 

The problem that I have is that the system allows multiple calls to run concurrently, this may be due to a Sales Rep forgetting to log out of a visit before starting a new visit. 

 

Please assist me to get to the below result. 

 

Acc no.Acc Name Visit No.Start TimeEnd TimeDuration 
112233ABC StoreV00012022/06/28 11:302022/06/28 11:5020
445566XYZ StoreV00022022/06/28 11:502022/06/28 12:3040
100025Happy barV00032022/06/28 13:002022/06/28 13:1010
20564Sad BarV00042022/06/28 13:102022/06/28 13:2010
5680ALTYXV00052022/06/28 13:202022/06/28 13:3010
1 REPLY 1
binuacs
21 - Polaris

@Grantham one way of doing this

binuacs_0-1657478647208.png

 

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