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What's causing the difference in Solutions posted depending on where I look?

ACE Emeritus
ACE Emeritus


I'm looking at the All Time Solutions leaderboard, and I noticed something a little unusual.


According to the leaderboard, I have 86 solutions:



However, when I hover over my profile on the same page, it says I have 90.




I also observed that this discrepancy only exists for certain users, and not others.  For example, Marquee Crew has 35 solutions not counting in the leaderboard, but Nicole Johnson has 0


What causes the difference in these counts?

Community Operations Manager
Community Operations Manager



Thanks for making us aware. We think that our community platform uses some app cache for page that are loaded with content but are a bit static while the hover card uses direct API calls without caching them. Let me know if you are still seeing the issue and we can check with them.




ACE Emeritus
ACE Emeritus

Hi Dan,

Thanks for getting back to me so quickly!

On my screen at least, it looks like there is still an issue, although it is smaller than it was earlier today.

I now see 89 solutions on the leaderboard, and 90 when I hover.  I have not had any new solutions marked in the past few hours (to my knowledge).  Overall, the discrepancy has gone down today, but it still exists for several users.