Account merge / migration

Hi,

I've recently moved to a new company and do not have access to my old community account. I was wondering if there is a way to migrate my progress (community badges, academy progress, core and advanced certification) from my old account into this new one? Would appreciate if someone can point me to whoever can help me with this request 🙂

Thanks,

Iversen

Academy

Community

Certification

Accepted answers

TrevorS

Hello @Inactive User @atcodedog05 ,

Please email Community@alteryx.com for assistance with changing the email associated with your Community account.
Thanks!

TrevorS

All comments

atcodedog05

Hi Alteryx Community,

Even i would like to know how this can be done.

Thank you team.

PhilippK

@StephV do you know the solution? Merci.

TrevorS

Hello @Inactive User @atcodedog05 ,

Please email Community@alteryx.com for assistance with changing the email associated with your Community account.
Thanks!

TrevorS

@Inactive User

We are unable to merge community profiles, but we can re-associate your original account with your new email address. Please email Community@alteryx.com for assistance with this process.

Thanks,
TrevorS

atcodedog05

Hi @TrevorS ,

Does it support changing normal account to a partner account ?

iversen_vasquez

Hi,

Here I go again, the original poster of this inquiry. I moved offices and got a new email so I lost access to my previous profile. I just sent an email to community@alteryx.com to request yet another migration but this time into my personal email address so it will less likely be changing in the foreseeable future! Hopefully you guys are not yet tired of helping me sort out this issue.

Thanks,

Iversen

vly2

I think the issue is also that Alteryx does not allow sign-ups with personal emails. Were you successful ?

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