General Discussions

Discuss a wide range of topics! Questions about the Alteryx Platform should be directed to the appropriate Product discussion forum.
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SOLVED

Account merge / migration

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Inactive User
Not applicable

Hi,

 

I've recently moved to a new company and do not have access to my old community account. I was wondering if there is a way to migrate my progress (community badges, academy progress, core and advanced certification) from my old account into this new one? Would appreciate if someone can point me to whoever can help me with this request 🙂

 

Thanks,

 

Iversen

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15 - Aurora

Hi Alteryx Community,

 

Even i would like to know how this can be done.

 

Thank you team.

 

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Alteryx
Alteryx

@StephJ do you know the solution? Merci.

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Moderator
Moderator

Hello @Inactive User @atcodedog05 ,

Please email Community@alteryx.com for assistance with changing the email associated with your Community account.
Thanks!

TrevorS

Community Moderator
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Moderator
Moderator

@Inactive User 

We are unable to merge community profiles, but we can re-associate your original account with your new email address. Please email Community@alteryx.com for assistance with this process.

Thanks,
TrevorS

Community Moderator
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15 - Aurora

Hi @TrevorS ,

 

Does it support changing normal account to a partner account ?

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Alteryx
Alteryx

@atcodedog05 Please send an email to channels@alteryx.com from your corporate email address (and include your community profile name) and we can get your community profile updated to include our Partner Community.   Thanks!

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15 - Aurora

Thank you @BeckyP