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Progress of Academy's Interactive Lessons reset - possible fix?

Hello there, guys

I'm new to Alteryx, since I started writing my master's thesis last month. I'm still in the data gathering (through surveys) but I already started learning "the ways of Alteryx". So, I took, among other things, the interactive lessons, here in the academy. And as I was almost done, almost 90% overall completion, and proud about it, my progress got reset. Is there any possible fix? 


Thanks so much in advance, not only for the attention, but for developing Alteryx!

Community Operations Manager
Community Operations Manager

HI @Ricardo380


We are looking into this for you. I will reach out once we have resolution.




Hi @DanM,


I have experience the same thing as @Ricardo380.  I noticed my Alteryx Academy progress was missing as of yesterday  (4.4.18).  (I, too had completed quite a bit of the 'Getting Started' course - so seeing the progress resent to 0% was a disappointment for sure.)


Would really appreciate a restore as it feels like the Academy gave me a medal and then took it away...  ;)


Appreciate the help!


Hey @DanM, It's solved!


Thanks for your help.





Community Operations Manager
Community Operations Manager

This should be resolved. If not, please reach out to and we will assist in troubleshooting the issues.