Schedule Forecast not Populating the values

[Ariharan]

Hi Everyone, 

The data on our gallery admin schedule forecast page is no longer visible. The page is now completely empty. Upon researching in the community, it appears that this issue has been resolved in the 2022.3 version, whereas we are currently using the 2022.1 version. Interestingly, the problem started occurring exactly 30 days after we upgraded. Initially, the page was displaying the data correctly for the first 30 days. We attempted to fix the issue by removing any corrupted schedules using robot3T with the assistance of Alteryx support, but unfortunately, this did not resolve the problem. Has anyone else experienced the same issues?

Regards, 

Ariharan Rengasamy

[fmvizcaino]

Hi @Ariharan ,

Try checking the Gallery logs for any clues. I remember seeing something like this happening but don`t really remember how I fixed it 😅

Refresh the page once and look the gallery logs for any errors.

Another option is to right-click in the Gallery UI and select 'Inspect'. Go to the network path, clear all the existing logs and refresh the browser page. https://developer.chrome.com/docs/devtools/network/

Best,

Fernando Vizcaino