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Hello - We had our Alteryx server (Single Node with Full Install) running on built In Authentication. With Built In Authentication, our Gallery Base Address was https://oursitename.com. We were informed to enable SAML authentication as per the firm requirement which we did successfully however post changing the gallery authentication from Built In to SAML , we had to change the base address to https://oursitename.com/gallery (This needs to be this way as per Alteryx Support engineer)
The challenge is, there are users who still use the old URL https://oursitename.com to login to the gallery and gets a 404 error message which is expected.