Alteryx Designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer.
ALTER.NEXT:

Join us on Dec 2 for a half-day virtual analytics + data science event!
US & CA customers only

SAVE YOUR SPOT
It's the most wonderful time of the year - Santalytics 2020 is here! This year, Santa's workshop needs the help of the Alteryx Community to help get back on track, so head over to the Group Hub for all the info to get started!
SOLVED

Install MAPI client ?

Highlighted
8 - Asteroid

ave provided two screen shots of an Alteryx workflow that uses MS Access as an asset. MS Access is used to receive incoming inbox mail to a table. Alteryx then reads and parses this information.

 

When I first load the workflow into Alteryx, I get this below error message:

alteryxOutlookMessage1of2.png

 

 

 

When I run the workflow, I get the below error message:

 

 

alteryxOutlookMessage2of2.png

 

My machine is a 64 bit, Windows 10 Enterprise. Outlook is installed and Outlook is the Client.

This workflow works on another associate's machine, and he and I both cannot find the reason why it will not run on mine. Our machines and software seem identical.

 

What is it that we could be missing?

 

Thanks,

Chris

Highlighted
17 - Castor
17 - Castor

Does the MS Access application work on your machine?  Can it connect to exchange and retrieve emails as a stand alone app? 

 

Dan 

Highlighted
8 - Asteroid

Yes, Outlook runs and retrieves email. What are your thoughts?

Thank you,

Chris

Highlighted
17 - Castor
17 - Castor

 

 

What about the MS Access database?  Open it and see if it can connect and retrieve emails.  If it can't, then you'll need to troubleshoot it before Alteryx can use it

 

Dan

 

 

Highlighted
8 - Asteroid

Okay, I'll pursue from the Access end of it, and follow up with my findings. 

Thank you,

Chris

Highlighted
8 - Asteroid

It turns out that the mailbox resides on a different server, which I have to gain access to. So it was from the MS Access side not being able to ping the mailbox.

Highlighted
17 - Castor
17 - Castor

Excellent

 

Glad you you were able to track it down

 

Dan

Highlighted
5 - Atom

Hi Danilang,

 

I am able to see the email details in MS Access. still getting same error as above.  Any possible reason?

 

 

clipboard_image_0.png

Highlighted
5 - Atom

Hi,

 

I am actually facing the same issue as above, able to access the mailbox in MS Access 2016, but when running the Alteryx workflow, the same error "There are no MAPI client installed..." occured. Does anyone have a solution on this? Much appreciated.

Highlighted
6 - Meteoroid

Hi David, were you able to resolve it? I am facing exactly same issue, please help

Labels