File not found when using Desktop Automation

[lindberghm]

I am running into the following error when I schedule the workflow with Desktop Automation. It appears that it is unable to find the file which is stored on my local drive and synced with Google Stream. The "available offline" option is enabled. 

The workflow works when I manually run but run into errors using Automation.

I tested it with the workflow and data files stored on the desktop and in the synced folder. I have selected to run a copy of the workflow in the DB and on the original disk location.

The files are CSVs. The folder path does not have any special characters but does have spaces.

Any suggestions?

Other details:

Alteryx version: 2019.3

[afv2688 · Accepted solution]

Hello @lindberghm,

Did you check the configuration on the scheduler? Are you running on it with a different user?

Sometimes the problem seems to be caused by these aspects

Regards

[lindberghm · Accepted solution]

That appears to have resolved the issue. Thanks for the suggestion.

In case others search for the same problem, or I forget how to resolve it. Here are the specific steps to resolve. 🙂

Open Designer, Go to Options --> Advanced options --> System settings.

Once you're there, try putting your own credentials in there

[Ayushree]

Hi, 

I am facing the same issue. 

Would you be able to guide me on how I can get the credentials to fill when I run as a different user?

Thanks!