alteryx trial licence

[dayakarreddyyella]

Hi I have installed alteryx free trial and I am facing the below issue which asking me the licence.

when i open the altery i am getting below attached error when i am trying to use any tool inside the alteryx designer.

How can be its fixed.

[ShankerV]

Hi @dayakarreddyyella 

Has the 30days trail expired?

[dayakarreddyyella]

Thanks for your quick response.

Yes you are correct, But even I am unable to use input tool and when i connect the excel data using input tool I am getting below pop up

[ShankerV]

Hi @dayakarreddyyella 

After the grace period (Trail for 30 days) the existing license expires the product will return to an unlicensed state.

We will be still able to launch the application but all tools will be locked and you will not be able to run workflows until the application is updated with a valid license.

To discuss licensing options I would recommend reaching out to your account representative to see what is available to you and best meets your needs.

The best people to contact are fulfillment@alteryx.com.

If you believe your problem has been resolved. Please mark helpful answers as a solution so that future users with the same problem can find them more easily!!!!

Many thanks

Shanker V

[dayakarreddyyella]

Hi, Thanks for your quick response.

I Installed the trial version a week and 30 days trial has not yet been completed.

It's a useful conversation I had and I will reach fulfillment@alteryx.com for a resolution.

Thanks,

dayakar

[ShankerV]

@dayakarreddyyella 

Yes please, fulfillment@alteryx.com is the right point of contact for this issue.

Many thanks

Shanker V

[dayakarreddyyella]

Not yet expired

[annedione]

@dayakarreddyyella  Hello , have you tried looking under option , manage licences ? is you license activated with the same address email associated with your trial ? if not, please reach out to fulfillment@alteryx.com with the licence associated with it they should be able to assist. 

Thanks,

Anne