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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

URGENT! Email Problem

BobjiK
8 - Asteroid

Hi

 

I have a workflow that sends emails to a lot of people based on a column in a spreadsheet. For some reason, people from certain countries receive more than one email whereas the rest of the countries, they are not.

Kindly help with a solution for this strange behaviour?

 

Regards

Bobji

 

3 REPLIES 3
Raj
15 - Aurora

@BobjiK 
are there any duplicates?

alexnajm
17 - Castor
17 - Castor

To expand on @Raj 's point, the Email tool will send one email per record passed into that tool. So if the email shows up multiple times, it'll get multiple emails!

BobjiK
8 - Asteroid

Thanks @alexnajm @Raj 

I found the problem. The grouping was wrong. 

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