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Service Now Input Tool Custom Query

SR
8 - Asteroid

HI All,

 

i am using the service now input tool to connect directly to SN tables to fetch data in alteryx workflows. However, one of the tables contains over 20M records and i need to figure out a way to filter the records before the input tool fetches all the records.

 

In the input tool there is an option for customer query but i am struggling with understanding the correct syntax.

 

Select * from task_sla where task = "e7962b741b6b89d4d68a0d0cf94bcb20";

 

i tried using this query where i want to pull records for the particular task id. however it is not working.

 

if anyone can help in figuring out the right query to filter the data i would be very helpful.

 

Thank You

SR

1 REPLY 1
GrayDragon
5 - Atom

I sincerely hope you have figured this out, but for those who are also searching for the answer to this, I spent most of this afternoon trying a ridiculous number of variations.  May I point out that the Information text does NOT really help:

 

Alteryx ServiceNow Input Tool Custom Query InformationAlteryx ServiceNow Input Tool Custom Query Information

 

I tried so many variations with "sysparm_query=" at the beginning, which apparently you should NOT do.  I tried the display value, as the Information text shows, with and without double-quotes, to no avail.  I tried the sys_id value with and without quotes.  I finally got the expected results from this:

 

Alteryx ServiceNow Input Tool Custom Query Correct FormatAlteryx ServiceNow Input Tool Custom Query Correct Format

 

Hope this helps someone else from struggling!

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