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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Runtimesettings.xml is missing under programdata after installation

Priyadarshini
5 - Atom

We have installed the latest designer 2020 in user machine and installation also got successful. We couldn't see runtimesettings.xml file available under C:\ProgramData\Alteryx. Could you please help what could be the reason for this file missing? As we are unable to fetch the respective settings from this file.

We could see the same file under installation directory of the Alteryx (Program Files\Alteryx\bin\RunTime Data\) and tried to copy the same to ProgramData\Alteryx path, getting error as the details are not correct in the xml.

Could you please help us to fix this issue?

1 REPLY 1
danilang
19 - Altair
19 - Altair

Hi @Priyadarshini 

 

This has to with the specific configuration of your machine.  Open a case with support@Alteryx.com.  They will be able to help you figure out what's going on.

 

Dan

 

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