Runtimesettings.xml is missing under programdata after installation

[Priyadarshini]

We have installed the latest designer 2020 in user machine and installation also got successful. We couldn't see runtimesettings.xml file available under C:\ProgramData\Alteryx. Could you please help what could be the reason for this file missing? As we are unable to fetch the respective settings from this file.

We could see the same file under installation directory of the Alteryx (Program Files\Alteryx\bin\RunTime Data\) and tried to copy the same to ProgramData\Alteryx path, getting error as the details are not correct in the xml.

Could you please help us to fix this issue?

[danilang]

Hi @Priyadarshini 

This has to with the specific configuration of your machine.  Open a case with support@Alteryx.com.  They will be able to help you figure out what's going on.

Dan

[Manojyellinte]

Any reply on this from alteryx support team?