Render Tool not displaying Arabic language data properly in PDF (works well for word doc)

[naveenJoshi]

Hello Alteryx Users,

I am facing one issue while using Render tool of the Alteryx.  While reading data from an excel which has data in Arabic language, the data is not getting saved properly in the PDF format, however same is getting saved properly in the excel or word document. 

• Data Type is set as V_Wstring
• Using Arial Unicode MS font
• Table font and Render tool font are both set as Arial Unicode MS
• Alteryx Version:  2022.1.1.42636
• No warning messages in the result window
• Output is correct in Word document but wrong in PDF

Added a sample workflow with Text input field having one field which is not getting saved properly in PDF but correctly in word.

Would appreciate inputs/work-around for my version of Alteryx.

Thanks

Naveen

[DavidSkaife]

Hi @naveenJoshi 

I've had a play around with the Render tool, and if you do the following it appears to output correctly (to my untrained eye at least!):

Instead of outputting to a temporary PDF, output to 'Choose a Specific Output File' and create the PDF, and also tick the 'Support Right-to-Left Languages in PDF' option. I'm getting the below output

[naveenJoshi]

@DavidSkaife  Thanks for the prompt reply.  Could you please the Alteryx version that you are using because I don't see this  'Support Right-to-Left Languages in PDF' option anywhere in the Render tool.  Was Right-to-Left support introduced in versions later than 2022.1.1.42636 which is the version I am using. 

[DavidSkaife]

Hi @naveenJoshi 

I'm on versions 2024.1 and it looks like the 'Support Right-to-Left Languages in PDF' option was added to Designer from version 2023.2 - https://help.alteryx.com/release-notes/en/release-notes/designer-release-notes/designer-2023-2-relea...