Connecting to Alteryx Server From Designer - Blank Window

[jcope121]

Hi All,

My team uses the Alteryx Gallery to deploy web apps. I have recently ran into an issue where the designer generates a blank credentials window when trying to connect to the Alteryx Server. I was previously able to connect just fine, but now every time I try to connect to the server the "Save Workflow - Add a Server" window is blank.

It is also worth noting the following:

 - I have re-installed the designer so that the version matches the version of our Alteryx server (2022.1.1).

 - I have a colleague who's not experiencing any of these issues but has the same version of the designer installed (2022.1.1.30961)

I've posted a few screenshots below for reference:

Step 1)

Add new Alteryx Server

Step 2)

Provide URL

*I know that I am providing the correct URL because I have been able to connect in the past*

Step 3)

The next window should be prompting me for my windows credentials, but it is a blank window. Eventually the window times out without rendering any contents

[geraldo]

@jcope121 

This screenshot of yours has an unsaved workflow. I believe you have to save the first location and then upload

[jcope121]

Thanks for getting back so quickly - 

I have tried that, but I'm still getting the same issue (screenshot below):

[geraldo]

@jcope121 

Try putting an invalid url to see if it's authenticating

It could be server version incompatibility with your designer.. but it would still give an error screen

[jcope121]

Good idea - 

So I tried that and it is authenticating correctly:

This makes me think that I'm able to successfully connect to the server despite the fact the UI will not render in the following window. 

[SXM0920A]

I am also getting the same error while opening the url in web it is working fine but when i am trying to publish the workflow from designer to server getting error- could not connect to the server please try again