Connecting to Alteryx Server From Designer - Blank Window

Question

Hi All,

My team uses the Alteryx Gallery to deploy web apps. I have recently ran into an issue where the designer generates a blank credentials window when trying to connect to the Alteryx Server. I was previously able to connect just fine, but now every time I try to connect to the server the "Save Workflow - Add a Server" window is blank.

It is also worth noting the following:

- I have re-installed the designer so that the version matches the version of our Alteryx server (2022.1.1).

- I have a colleague who's not experiencing any of these issues but has the same version of the designer installed (2022.1.1.30961)

I've posted a few screenshots below for reference:

Step 1)

Add new Alteryx Server

Step 2)

Provide URL

*I know that I am providing the correct URL because I have been able to connect in the past*

Step 3)

The next window should be prompting me for my windows credentials, but it is a blank window. Eventually the window times out without rendering any contents

SXM0920A · Answer

I am also getting the same error while opening the url in web it is working fine but when i am trying to publish the workflow from designer to server getting error- could not connect to the server please try again

MicrosoftTeams-image (2).png

jcope121 · Answer

Good idea -

So I tried that and it is authenticating correctly:

This makes me think that I'm able to successfully connect to the server despite the fact the UI will not render in the following window.

geraldo · Answer

@jcope121

Try putting an invalid url to see if it's authenticating

It could be server version incompatibility with your designer.. but it would still give an error screen