Azure Data Lake tool connection issue - Deadlock detected

[JaiShivaRam_P]

Hi,

I am getting error while I try to connect to Azure Blob account.

I am not able to figure out what is preventing the connection.

I am using the Azure Data Lake File Output tool (v2.4.2) and I am trying to write a file to the storage account.

I am using the shared key for connection. Running Alteryx desktop - Alteryx Designer x64 Version: 2023.1.1.123 Running Non-Elevated

Azure data lake connection

In another community discussion, it was mentioned to switch on 'Use AMP Engine'.
However, I see that it is already on in my settings, but I still get the error.

This is the error I get when the AMP engine is ON.

Error with AMP engine ON

And when I switch the AMP Engine off (as suggested by another user in the same discussion), I get another error saying that the tool is supported only with AMP.

Error with AMP engine OFF

Can someone help me with this issue? 

Regards,

Shiva

[JaiShivaRam_P · Accepted solution]

Update:

Looks like the issue was mainly due to Internal error: Failed to Read Port Assignment (first of the two mentioned in the screenshot).

Found this reply in a community page for another tool with this same error.

And I tried the same steps for Azure Data Lake tool (my issue) as well. It worked!!
I am able to write/read Azure Data Lake Blob now.

Posting the steps from that comment here:

1. Delete the SharePoint tool folders found under either (or both) of these Tool directories:
• C:\Users\<username>\AppData\Roaming\Alteryx\Tools
• C: \ProgramData\Alteryx\Tools
2. Delete or rename the files/folders in this directory: C:\Users\<username>\.shiv
3. Reinstall the connector by rerunning the .yxi install file

Regards,

Shiva

[Chandrabalusugure]

Hi,

Can you please try this solution?

(1) Navigate to the .shiv folder for c:\users\USER_NAME\.shiv
(2) Back-up the folder, then delete the .shiv folder.

(3) Delete the Connector folder. This is in one of the following folders

• %ProgramData%\Alteryx\Tools
• %appdata%\Alteryx\Tools

(4) Download a compatible version of the tool from Alteryx Market Place and install it (right-click and run the installer as Administrator if installing on the Server).

(5) Restart the Designer or your Server.

https://knowledge.alteryx.com/index/s/article/UiPath-Connector-Error-while-running-process

Regards,

Chandra Shekar Balusugure