![Advocacy Program Portal_Hero Banner_1920x276.png Advocacy Program Portal_Hero Banner_1920x276.png](https://community.alteryx.com/t5/image/serverpage/image-id/322708i424E56B53A49D656/image-size/large?v=v2&px=999)
Table of Contents:
What is Mission Control?
Mission Control delivers a unique omnichannel customer experience allowing users to self-serve to find solutions, manage licenses, create and manage support cases, perform assessments, and more.
How do I access Mission Control?
There are several ways to access Mission Control:
- Easily access Mission Control by bookmarking the link my.alteryx.com
- Go to alteryx.com in the upper right section of the homepage click “Support”
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- In Alteryx Community navigate to Support and click “Submit a Case” or “View Your Cases” buttons
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On the Help Documentation page click “My Alteryx”
![new helpsite screenshot.jpg new helpsite screenshot.jpg](https://community.alteryx.com/t5/image/serverpage/image-id/327649i5A747B87F08570AA/image-size/large?v=v2&px=999)
How do I submit a support case?
- Sign into Mission Control via SSO at my.alteryx.com On the Dashboard click on “Submit a New Case” button that opens a Create Case Widget with simple steps to create a support case
![Submit Case.png Submit Case.png](https://community.alteryx.com/t5/image/serverpage/image-id/322710iEE0026FD93CF492B/image-dimensions/820x634?v=v2)
- Create Case Widget (4 steps):
- Describe Issue
- Review Solutions
- Additional Details
- Submit Case
![Describe Issue.png Describe Issue.png](https://community.alteryx.com/t5/image/serverpage/image-id/322711iA786DDAFE2C2229E/image-dimensions/829x540?v=v2)
How do I track the status of my support case?
Navigate to the Case Management page to track the status of your support cases![Case Management.png Case Management.png](https://community.alteryx.com/t5/image/serverpage/image-id/322712i387DC216A3562577/image-dimensions/827x439?v=v2)
Select a support case to see details of the case and interact with the support team:
![Case Details.png Case Details.png](https://community.alteryx.com/t5/image/serverpage/image-id/322713iE996E2E7D59821E0/image-dimensions/832x631?v=v2)
Who is on my support team?
You can access the Account Team either from the Dashboard or click the link in the left navigation:
![Dashboard.png Dashboard.png](https://community.alteryx.com/t5/image/serverpage/image-id/322714iA420DE28A6615163/image-dimensions/827x640?v=v2)
Where do I find the latest notifications?
Notifications regarding your cases can be found in the following places: 1-Bell Notification, 2-Left Navigation, and 3-Main Dashboard
![Notify.png Notify.png](https://community.alteryx.com/t5/image/serverpage/image-id/322716i20D0ED8A6B8A8279/image-dimensions/827x640?v=v2)
Where can I take some initial steps to learn about Alteryx's products?
Navigate to the Launch Pad in the left navigation menu to see a set of onboarding tasks for Designer, Server, and the Intelligence Suite:
![LaunchPad.png LaunchPad.png](https://community.alteryx.com/t5/image/serverpage/image-id/322717i6B2FBD7CB1A3593F/image-dimensions/830x627?v=v2)
How can I upskill my analytics knowledge?
The Analytics Skills Assessment is designed to analyze your level of data and analytics knowledge. The results will uncover gaps and delivered a prescribed path to upskill your knowledge level.
![ASA.png ASA.png](https://community.alteryx.com/t5/image/serverpage/image-id/322718iDEDD8055DD78F458/image-dimensions/830x630?v=v2)
![ASA2.png ASA2.png](https://community.alteryx.com/t5/image/serverpage/image-id/322719i4735021641D43A34/image-dimensions/829x496?v=v2)