I did not received my Credly badge for Alteryx Certification Designer Core

[paduretu_claudiu]

Dear Alteryx Certification team,

I have taken and passed the Alteryx Designer Core exam on Friday but for now I did not received the Credly badge or an e-mail from them.I have contacted the Credly team and they told me that they did not received anything from Alteryx, related to my test.

If I check my community profile I can see the certification there, but as a badge I did not received it.(mailed to you about this issue yesterday).

Can you please help me with this topic? I would really appreciate it! 

@AlteryxCertification

Thanks,

[caltang]

Hmm, from your profile - you don't have the badge. It could mean a few things - 

1. You used a different account / put in the wrong url/username/user ID
2. Can you go to this link: https://community.alteryx.com/t5/Certification-Exams/bd-p/product-certification and screenshot the bottom Designer Desktop certification? If it's available - it either means you didn't pass or you didn't take it yet (back to #1). If it says "Re-certification available on ..." it means you passed and took it in the correct account.
3. If it's latter of #2, then you need to wait for Alteryx Certification to get back to you on this.

Hope this helps.

cc @AlteryxCertification 

[AlteryxCertification]

Hi @paduretu_claudiu! Our team will be reaching out to you directly.

Thanks @caltang 

[SnappyGops]

@AlteryxCertification I had  taken my Alteryx designer core certification on May 7th and its visible on my profile that I have passed the test but I have not received the badge as well as the certificate. Kindly look into it. Thank you