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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

What are Requirement to Run Alteryx Gallery Services as a Service Account?

slcorey
6 - Meteoroid
‎07-13-2023 11:44 AM

Hi Community,

 

When I attempt to run the Alteryx Server Configuration and setup to run the gallery as a different user, I always receive the generic message "User Could not be Validated".  This could mean a lot of different things.  How can I pinpoint what the problem is and why the Alteryx Gallery will not accept the user?

 

Server version - 2023.1

 

Domain - Mydomain.com (yes I put in the correct company domain, I'm just not putting it here publically)

User - Account name (tried both domain\ and no domain\)

Password - ThePassword

 

I have added the service account to the local domain admins group and still I get this message.  Is it possible to run Alteryx services as a non-built in user?  If so, please point me to the instructions!

 

Thanks,

Stephen

 

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fmvizcaino
17 - Castor
17 - Castor
‎07-13-2023 12:01 PM

Hi @slcorey ,

 

This is probably a permission issue.

Take a look at the help page I shared and see if the user has all the permissions needed. Especially the parts mentioning the secondary logon and the log on as a batch job. https://help.alteryx.com/20221/server/configure-required-run-user-permissions

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