Unable to save workflow in server

[Surajnair]

Hi Team,

I have created analytic app and i want to integrate in alteryx server.

When im trying to save the workflow in server it throws error for my directory tool.

In folder there are N numbers of file by name processing report, hence in directory im using wildcard by using '**reports'.csv.

i want to import file whose name ends with "Processingreports".

When im running in designer workflow it runs without any error, by when tryin to save in alteryx server it throws error.

please check attached img and help me on the same.

[michael569gardner]

Hello,

The issue is likely due to the Alteryx Server's file system dollar tree compass restrictions. When running in Designer, the workflow accesses local files, but on the Server, it needs to access files through the Server's file system. 

Try these solutions:

1. Use a specific file path: Instead of using a wildcard, specify the exact file path and name, e.g., C:\Path\To\ProcessingReport.csv.
2. Use the File Browse tool: Replace the Directory tool with the File Browse tool and select the specific file.
3. Configure Server file system permissions: Ensure the Alteryx Server service account has read access to the folder containing the files.
4. Use a Filter tool: Add a Filter tool after the Directory tool to select only files ending with "ProcessingReport.csv".
   If issues persist, please share the error message and Alteryx version for further assistance.

[fmvizcaino]

Hey @Surajnair ,

You need to guarantee your server also has access to this N drive.

If the N drive is a shared drive, you only have to change the path to UNC. Here you can find more about it: https://knowledge.alteryx.com/index/s/article/Paths-and-Alteryx#

Here you can find how to change your absolute path to UNC automatically: https://help.alteryx.com/current/en/designer/workflows/workflow-dependencies.html#idp313697

Best,

Fernando Vizcaino

[Surajnair]

Hi @michael569gardner @fmvizcaino ,

Im attaching my sample workflow.

In Analytic app when im trying to run the workflow in designer file is getting created via python tool code.

Same when im trying to run in server file is not getting generated.

im having access to create file from server.

Python code is basically converting .dat file into csv file.