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Licensing portal very slow


This a a message to all license administrators who use to manage their license usage. For me ever since they moved to this third party licensing portal it has been insufferably slow for me. I am talking about a minimum 10+ seconds loading time for every action and page load on this site. I've raised this as an issue with Fulfillment but for them it is not an issue they say.


Below is what I measured with a stopwatch today (it was very slow today):

Logging in: 57 sec / 1min16sec

Loading Administer Machines page: 1m33sec
Clicking on Machine Name (which loads Overview page): 14 secs
Loading next page on Administer Machines page: 46 secs


I just wanted to poll other users of this portal here to see what performance for them is like.

Alteryx Certified Partner
Alteryx Certified Partner

Hi @RoelEsselink I agree it's slow the explanation I've heard is the license portal sever is based in the US so there is lack due to having to connect to the US. 

Well that might be true but it's not acceptable. I will raise it again as an issue then. Especially since the it's the only way to extract license usage data. Extract meaning manual copy and paste of every page of course as it does not have an export functionality!