Alteryx Server Discussions

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AWS S3 Upload/Download Tool not working on Server

aehrenwo
11 - Bolide

I have an odd situation with Alteryx Server and the Upload/Download S3 tools. 

 

We separated from a larger company and set up a new Alteryx Server instance this year. For some reason, in the new environment, the S3 Upload tools work fine for posting to AWS S3 buckets locally on my PC, but when I published the same workflow to the Server using the identical AWS keys, it gave a general Access Denied error. Our admin support for Alteryx Server has tried to troubleshoot this, and I am wondering if it is something I can control on the bucket policies. 

 

This never was an issue in our old server environment in the first company, so I guess it is a security setting. 

 

I have tried every conceivable change to the Tool configuration. 

 

Using Alteryx 2022.1.1

 

Any suggestions? What other information do you need? 

1 REPLY 1
apathetichell
19 - Altair

Any issue with VPNs (ie is your Alteryx Server hosted on an EC2 - and if so does it have access to the S3 bucket?)