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Alteryx designer Discussions

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SOLVED

Install issue, ModuleNotFoundError

Alteryx
Alteryx

Hi,

I am helping someone troubleshoot a PC issue when running Designer > Assisted Modeling or installing packages like ML_Tools_Installer.yxi or TestSetGenerator.yxi.

 

The error is:

ModuleNotFoundError: No module named 'ayx_learn'

 

This is the admin version and this folder does not exist

%PROGRAMFILES%\Alteryx\bin\Miniconda3\PythonTool_venv

 

Other computers are fine. We have tried uninstalling and re-installing but the error persists. Has anyone seen this error?

Alteryx
Alteryx

It is possible that some of the python libraries didn't install correctly on the original Designer install. Can you try running Alteryx.installPackages("ayx-learn") from a python tool while Alteryx is elevated as Administrator? 

 

I think that this is the page for ayx-learn: https://pypi.org/project/ayx-learn/

 

If you still have issues after that it might be worth doing a reinstall of Designer (admin version if possible).

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